The New York Times is reporting that the National Highway Traffic and Safety Administration (NHTSA) has opened an investigation regarding the electric power steering system in 905,000 Chevrolet Cobalts, model years 2005-2009.
NHTSA says more than 1,132 complaints have been filed by Cobalt drivers, with eleven accidents and one injury reported. Most of these incidents have occurred within the past six months. Drivers complained that once the power steering system failed, it became difficult to control their car and keep it in the traffic lane.
General Motors has said they will answer any questions posed during the investigation, and the case will either result in an analysis of the power steering engineering or the matter will be closed.
Kimmel & Silverman frequently receives calls from distressed drivers who have complained about power steering in their Cobalts, as well as other GM vehicles including the Impala and Malibu. That being said, we have found that General Motors is a very responsible company and takes consumers’ issues very seriously. Most power steering issues we have brought to the company’s attention have been resolved efficiently to the consumer’s satisfaction. Most claims we open start with power steering noises, where steering shafts have been lubed or steering columns have been replaced.
If you find yourself experiencing problems with your power steering, and have been back to an authorized GM dealership three or more times to report the problem, or the vehicle has been in the shop for an extended period of time while the service team investigates the matter, you may be entitled to remedy under State Lemon Laws or Federal Warranty Law. If you have any questions, feel free to contact us for more information.