Built Tough, Shifting Tough?

October 11, 2010
By: Robert Silverman

We have received quite a few calls on the 1 800 LEMON LAW hotline from folks complaining of an intermittent shifting problem with their 2009-2010 Ford, Lincoln and Mercury vehicles.  This is an intermittent problem involving difficulties getting out of park and drivers may also find that their interior/exterior lighting, power windows and door locks could be affected as well.  According to the information we have received, this problem affects 2009-2010 models produced prior to May 28,2010.  The following models may be affected:  Ford Edge, Ford Flex, Ford Taurus, Ford Focus, Ford Escape, Ford Expedition, Ford Mustang, Ford F-Super Duty Truck, Ford F-150, and Ford E-series. Lincoln MKX, Lincoln MKT, Lincoln MKS, Lincoln MKZ, and Lincoln Navigator. Mercury Sable, Mercury Milan,and Mercury Mariner.

If you are experiencing the shifting problem, it is very important that you set up a warranty repair with your authorized Ford Lincoln mercury dealership as soon as possible.  The service department does have several potential fixes, but they are not sure they have an end-all, be-all solution.  If you have this problem after continuous trips to the dealer, please call us at 1 800 LEMON LAW (1800-536-6652) or e-mail us and we will be glad to review your situation to see how we can help.

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4 Responses to “Built Tough, Shifting Tough?”

  1. #1 AL says:

    I have been having this problem along with 8 mpg . Very hard and sloppy shifting. Truck will pull away from stop light in third or fourth gear. On long road trips the problem can get bad enough that I am afraid the truck will not make it home. All of this is intermittent. The truck has been in the shop about 9 times for this. I gave ford their final repair but the lawyer i have wanted them to have another try to fix it. I gave them another repair and they still cant fix it. They did document that they wittnessed the problem. I would like to have a second opinion. I have had the about truck for about 6 months and it has been in the shop over thirty days. 2010 f-150 platinum 5.4 v8 supercrew 4+4

    • #2 Paul Hart says:

      I have a 2010 Lincoln MKT. I have less than 4000 miles on the car. Quite often the transmission slips when shifting gears and I must take my foot off the gass and let it reset. There is no special time that it occures and is very dangerous. I have taken it to the dealer a number of time and they do nothing . What is my alternative? Paul Hart

      • #3 LemonLaw says:

        Paul: Visit https://www.lemonlaw.com/lemon-law-firm.html and find a lawyer in your state to help you. It is defininitely worth looking into!

        • #4 Noal Sinn says:

          2111 MKX had hesitation in accel from stop, dealer worked on transmission valve body, hesitation improved, however, transmission shifts abruptily in 15 to 30 mph range, about 30% of time, dealer installed new valve body, no better, now dealer wants to drive vehicle again before planning more work? Maybe they think I am senile?

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