Imagine purchasing a brand new vehicle for $40,000, but instead of enjoying that fresh “new car” scent, your driving experience is being marred by a propane, gas or rotten egg smell. Chevrolet Traverse drivers are dealing with some unsavory scents in their vehicle and in certain cases, the dealer cannot figure out a fix.
In one of our cases, our client purchased a 2011 Chevrolet Traverse and immediately started smelling propane in the passenger compartment, especially when braking and using the air conditioner. He first complained of this issue under 10,000 miles and the dealer blamed the Traverse smell on clogged air conditioner lines. During the second repair, the dealer flushes and refills the differential three times and adds more fluid. This was repeated again for the third repair visit and on the fourth visit, a new vent kit was installed as well as a hose to the fuel tank door area. Sadly, the smell has resurfaced but has now moved to the rear of the vehicle.
We intend to fight this claim and ensure our client receives a significant recovery under the Lemon Law. If you are experiencing any sort of Chevrolet Traverse smell, be it propane, gas or rotten eggs, it is essential that you report the issue to a Chevrolet authorized dealership as soon as possible. And if these problems cannot be fixed after reasonable repairs, you need to fight for your rights. Feel free to fill out our Get Rid of Your Lemon Form and let us know about your issue. We will be glad to review the situation and determine if and how we can help.