Lemon Law / Car Complaint Index
Looking to avoid the top lemon cars? Review a list of the cars that received the most car complaints per sales in the 2021 Car Complaint Index. Thanks to consumer advocate Jack Gillis, author of The 2021 Car Book, and the efforts of the Center for Auto Safety regarding the lemon law, we are able to provide you with the Top 20 vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA) per sales.
Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better.
The Car Book is available for sale through the Center For Auto Safety if you are interested in purchasing a copy.
For an outline of Lemon Laws across the nation, visit our State Lemon Laws page which includes information on NJ lemon law, NY lemon law, and PA lemon laws.
|Model||Complaint Index Ratio|
|Hyundai Santa Fe||>20,000|
|Tesla Model S||>20,000|
|Ford Fusion Energi||12,119|
|Jeep Grand Cherokee||8,638|
|Tesla Model X||6,723|
For more information on the consumer complaint database please visit the NHTSA website.
Reprinted with permission from The 2020 Car Book, 38th edition by Jack Gillis. Visit thecarbook.com for more details. © 2020 All Rights Reserved. Information presented here does not reflect the opinions of Kimmel & Silverman, P.C., its attorneys, or its staff.
If you have questions about State Lemon Laws or Federal Warranty Laws, email us. Be sure to include your daytime phone number, including your area code.