We have seen this situation many times before. You are driving down the highway when all of a sudden your vehicle starts to sputter and the check engine light pops on suddenly. You hear a strange noise and all of a sudden, drivers instinct is leading you to the shoulder of the road before your vehicle unexpectedly stalls. Sounds familiar? It may if you are a GMC Terrain driver. Unfortunately, a GMC Terrain stalling problem has been lighting up both the message boards and the 1-800-LEMON-LAW hotline.
We have seen this stalling problem repeatedly through 2010, 2011 and 2012 GMC Terrain models, with high pressure fuel pumps, spark plugs and water pumps repeatedly replaced. If you are experiencing a GMC Terrain stalling problem, it is essential that you maintain a file with comprehensive repair invoices to reflect each time you address the problem with your authorized manufacturers dealership. Keep track of the days the vehicle is in service and what is being done to fix the problem. You will find authorized GM service advisers are aware of the problem and will do everything they can to fix it as promptly and efficiently as possible. Sadly, they have seen the stalling problem spill over in other GM models as well, including the Chevrolet Equinox.
If you are in repeatedly for the stalling issue, or your car is out of service for a significant period of time, it is essential that you look into your Lemon Law rights. In New Jersey for instance, you could have a New Jersey Lemon Law claim if your car is out of service 20 days within the first 24 months or 24,000 miles OR if they tried to fix it and it then stalled a second time. The reason is that New Jersey, as well as other certain states including Ohio, stipulate that manufacturers only have one repair attempt within the Lemon Law parameters to address an issue which could cause death or serious bodily injury and depending on the situation, this could qualify.
In other states, if you experience the GMC Terrain stalling problem three or more times, or you are out of service thirty or more days, you could be looking at a Lemon Law remedy. Recourse could range from a new vehicle, to a complete refund, to significant monetary compensation to reflect the diminished value of the vehicle as a result of the problem (even if the issue is fixed after repeated attempts). And best of all, legal help under the Lemon Law is 100% cost-free to the consumer. There is no cost and no risk to filing a claim.
And even if your GMC Terrain stalling problem occurs outside of the Lemon Law, you still may be entitled to thousands of dollars if the problem occurs three of more times during a manufacturer’s original, extended or powertrain warranty period. You still have rights under Federal Warranty Law. The key is to make sure you have copies of your records before you contact a Lemon Law Attorney.
Just because your GMC Terrain is stalling does not mean you should stall when seeking recourse. Feel free to reach out to us, so we can review the situation and direct you toward someone who may be able to help.