Lemon Law Woman

Equinox and Terrain Vibration Is Shaking Up Customers

December 11, 2015 By: LemonLaw Category: chevrolet equinox, gmc, vibration

General Motors drivers remain all shook up over vibration problems with their vehicles. We had previously written about GMC Sierra and Chevrolet Silverado vibration problems and now you can add Chevrolet Equinox and GMC Terrain vehicles to the group as well.

According to the technical service bulletin issued by General Motors, drivers can experience Equinox and Terrain vibration problems in the steering wheel at slow speeds. Drivers may also hear a moaning type noise in the hydraulic power steering system. This vibration condition is most prevalent during slow parking lot maneuvers or when the vehicle is stationary and the steering wheel is turned.

If you are driving a Chevrolet Equinox or GMC Terrain and experiencing vibration at slow speeds and/or noise in the steering, make sure you take your car for service to a General Motors authorized dealer. Offer to take the service adviser on a test drive so they can verify the issues you are complaining about. Lastly, make sure that when you pick up the vehicle, you receive a detailed repair invoice which outlines mileage in, mileage out, the complaint, and what was done to fix the problem.

If you are back repeatedly for an Equinox or Terrain vibration issue, you should certainly look into your rights under State Lemon Law or Federal Warranty laws. You could be looking at a repurchase, a new car, or monetary compensation to reflect the diminished value of the vehicle, and legal representation under these laws is 100% cost-free. Click lemon law firm listings to find a Lemon Law firm in your state that may be able to assist you.

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12 Responses to “Equinox and Terrain Vibration Is Shaking Up Customers”

  1. #1 Joyce Christian says:

    My 2016 has a vibration at a slow speed. I took it to a Chevtolet dealer (where I bought it) and they told me it was a strain on the motor because it was a four cylinder. What can I do?

    • #2 Charlene Hall says:

      I also have this issue! When I hit 20mph I hear a vibration or sometimes when I’m turning but only at slow speeds. I see a Service bulletin but not covered under warranty.

      • #3 Tracie says:

        Totally agree took are Equinox in 44,000 miles a torque converter .Really I thought we bought a reliable vehicle

        • #4 Kevin ogden says:

          I have a 2016 terrain with v6 I experience severe vibration in steering wheel along with slight jerking motions during turns at high speeds. Had it in at the dealer they said there’s nothing wrong with it “drives like every other terrain” I think a lawsuit needs to be filed my dealer only fixes things if they absolutely have to. I had a 13 equinox that had a bad tranny at 20k miles a couple years back. I had to go in four different times then they acted like they were doing me this big favor by fixing it and before that we had a 12 Cruze that would stop accelerating randomly putting us in very bad situations. I don’t know how many more chances I can give gm me and my family have bought so many gm vehicles over the years u would think that they would want to keep loyal customers. Guess they don’t care

          • State: Florida
        • #5 Holly Spence-Blosch says:

          So I had to take my 2013 GMC Terrain (80,000 miles) in to GMC Dealership (Billion Auto) to get the Rear Main Seal replaced that was covered under warranty in January 2018. Since taking it in to have this issue fixed I have had to take the car back to them FOUR times because when they put the transmission, drive shaft and other parts back together they did not set the “Transmission Code” properly so they had to fix that, the 2nd time it was making some noises as I was driving it and they said it was something I cannot remember what it was, the 3rd time I took it back because everytime I turned it made a loud crunching noise and they found that when they put the drive shaft back in that the bolts were not properly “torqued” and so it was not tight so they had to re torque the bolts, and just yesterday March 14th took it back again because the transmission still doesn’t feel right. (I tried to go through GMC directly and was referred back to this place who has NOT been able to fix my vehicle properly) so very hesitant I returned to the GMC dealership (Billion Auto) and dropped my car off for the 5th time since January! They had a “transmission mechanic” go for a ride with me (who by the way just was moved to this position) who had no idea what Transmission Codes were but he did notice that the RPM’s go up to 5 (5000) before it down shifts so he said “we will need to keep your vehicle and take it apart to find out what is going on” and when we returned to the dealership the Manager asked me if I have changed the transmission oil (Yes, I corrected him and said you mean transmission fluid) I told him no because you cannot even check the transmission fluid in this type of vehicle as it has a seal/cap for transmission so there is not a dipstick to check it. Needless to say, I am extremely worried that I am never going to have my vehicle the way it once was when it ran properly and quite frankly very nervous driving it especially since I have to drive the Interstate everyday to go to and from work. Anyone have any suggestions on what I can do?

          • State: Iowa
        • #6 wayne davis says:

          steering wheel vibration when in gear, at idle no vibration, and then again when siting at stop light, what has anyone done for repair?

          • State: florida
        • #7 Delwin Goss says:

          2019 Equinox shakes like its falling apart if you open tbe rear windows at over 40mph. Feels like the car is shaking itself apart. Only happens if either or both rear wi dows are open over a 1/4 way. Scared the crap out of me the first couple of times. 6000 miles on car. Serious design flaw!!!!!!

          • State: Texas
        • #8 Joe Philips says:

          I bought a 2018 Equinox in Dec 2017. In February of 2018 I took it to the dealer and complained of vibrations at low steady speeds. Kind of OK at higher speeds. They agreed but didn’t seem to know what to do and hooked up with GM experts (TAC of something like that). I was advised my vehicle was “performing as designed”. I was not happy and wrote GM three times to no avail. I recently responded to the dealer’s ad about service and complained again. This time they asked me to bring it in and they “may” have a fix. Now I see this site and wonder just how many cars are involved and why the heck they didn’t call me because I had complained so often. We’ll see tomorrow if they can fix it.

          • State: FL
        • #9 Wayne M says:

          I have a 2015 GMC Terrain. When I first got it, there were no vibration issues. Just recently, the vibration shakes the front end as if the tires are out of round. So, I replaced the tires. The violent shaking continues. Took it to the GMC dealership. They claimed that there are wheel alignment issues. I don’t want to put more money in if there’s a design/manufacturing issue.

          • State: Michigan
        • #10 George D says:

          from the first day the 2015 Silverado has had a shaking problem. its been to the dealership several times. they just say that they cant feel it. they must have neuropathy is their feet. I had video of things in the console walking all over the console and vibrating like a wind up toy. They told me that their isn’t anything else they could do for me, that I wasn’t making them money spending too much time on this issue. well too friggin bad, fix it or take it back, it was under warranty when this all was going on. The dealership is denooyer in Albany n.y.

          • State: new york
        • #11 Daryl says:

          Driving our 2019 Terrain the other day and it started raining. As I was rolling the windows up the car started shaking violently. There was also a rumbling noise that went away after several minutes, the car seems fine now! BTW the car has almost 600 miles on it and is 3 weeks old! PS Scared the @$#% out of me!

          • State: FL
        • #12 Ryan S. says:

          Noticed it with my 2019 Equinox shimmying at around 13 mph on acceleration both soft through hard take off. Just took is in for service today and mentioned it to the service rep at Adams Chevrolet, he played it off like they don’t know anything about it and didn’t see any service bulletins about it. Said I had to bring it in during the week so they can take a look at it. So I’ll be taking it in next week to have them look at it. More to follow….

          • State: MD

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