Ford Rear-view Camera Problem – What Your Need To Know

June 7, 2025
By: Robert Silverman


Ford motor companyFord has announced a recall of more than 1.8 million vehicles due to a defect affecting the rearview camera system—an issue that may do more than compromise safety. For some drivers, this recurring camera malfunction may also qualify them for protection under state Lemon Laws or the federal Magnuson-Moss Warranty Act.

The problem centers around a software glitch in the vehicle’s Accessory Protocol Interface Module (APIM), which can cause the backup camera image to freeze, delay, or fail when the car is in reverse. Although Ford plans to release a software update beginning June 17, 2025, that update may come too late for many who have already made repeated trips to the dealership without achieving long-term results.

The recall spans a wide range of 2021 to 2024 Ford and Lincoln models, including the Bronco, Edge, F-150, Escape, Expedition, Mustang Mach-E, Transit, and Super Duty trucks, as well as Lincoln’s Navigator, Nautilus, and Corsair. According to official records, this camera issue has already prompted nearly 40 complaints, and at least one crash has been reported. While Ford has acknowledged the defect, the question remains: what happens to owners who’ve already experienced recurring problems, even before this recall?

That’s where the Lemon Law may come in. If you’ve had repeated issues with your backup camera or have been in and out of the shop with no permanent fix, you may be eligible for compensation. In many cases, consumers are entitled to a replacement vehicle, a full refund, or cash settlement, and the manufacturer is responsible for covering all legal fees. The law doesn’t just apply to brand-new cars. If your vehicle is under warranty and the problem persists, your claim could still be valid.

Since 1991, Kimmel & Silverman has been helping drivers just like you hold manufacturers accountable and get back on the road with confidence. If your Ford or Lincoln has been affected by this backup camera defect, don’t wait. Reach out to us for a free case evaluation by calling 1-800-LEMON-LAW or contacting us online.