Focus and Fiesta Transmission Class Action Suit May Stall Your Rights

May 19, 2017
By: Robert Silverman

A Ford Focus and Fiesta class action suit is coming down the pike which will offer some modest relief to drivers for the issues they have experienced with their problematic vehicles.  However it might not be the best route for you to take, especially if you have been back to the shop repeatedly to address these concerns. Being that you will have to opt out of the Focus and Fiesta transmission class action suit once you receive the notice, this information below can provide some additional understanding on what you need to do in your particular situation.

This may not be the first blog post you have read regarding the problematic transmission in 2011-2015 Ford Focus and Ford Fiesta vehicles.  Our previous blog entry on the Focus and Fiesta transmission has yielded hundreds of complaints from all over the Country, and our facebook posts have also garnered a tremendous amount of response.  We have been talking about this topic quite a bit—appearing on TV newscasts and in newspapers—and 1 800 LEMON LAW has so far successfully resolved over 2,000 cases with this issue, with our clients receiving anywhere from thousands of dollars in compensation while continuing to own the car,  to complete refunds of their entire purchase price As many of you experience, your car’s transmission is prone to bucking and lunging, requiring drivers like you to return to the Ford dealership repeatedly for TCM and PCM updates, new clutches and in certain situations, entirely new transmissions.

A Focus and Fiesta transmission class action suit is in motion offering relief to ALL Focus and Fiesta drivers with this transmission.  Class action suits are often beneficial because they address a common problem and offer a common solution for everyone in the class. There are however certain situations, specifically when the car is in the shop repeatedly for the same issue, where an individual can achieve a much better result by opting out of the class and filing on their own.  In this particular suit, you have to opt out if you want to hold on to your individual rights to pursue a case in court.   Therefore, it is imperative that you explore your rights NOW and determine if the class action settlement is the right remedy for you and your situation.

If you have been back to Ford dealer repeatedly to address your transmission problem, please send us an email or call us at 1 800 LEMON LAW (1 800 536 6652) to discuss your rights and whether there would be a benefit to opting out of the suit.  It’s important to note that if you file an individual suit, win or lose, there is absolutely no cost for your representation.  All we ask when we accept a case is that you provide the necessary documentation, specifically the sales or lease agreement, your registration card, and your repair invoices or a copy of the repair history.  If you prevail, Federal and/or State Law require the manufacturer of your lemon to pay attorney fees and legal costs IN ADDITION TO your recovery.  In the rare case where we do not prevail, there is absolutely no cost to you of any kind.

If you have any questions surrounding the Focus and Fiesta transmission class action, feel free to reach out and we will be glad to either answer your question or find someone who can.

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16 Responses to “Focus and Fiesta Transmission Class Action Suit May Stall Your Rights”

  1. #1 sharon says:

    I purchase 2013 ford fiesta nothing but problems after problems.

    • State: ark
  2. #2 proxy free list says:

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    • State:
  3. #3 Brooke Bowen says:

    We have a 2012 ford focus and the warranty is just about up. e are having so many problems with transmission lurching and revving from first not going in reverse. Now its saying that there is a parking aid malfunction and the car wont start at all. We have had car less than a year. . please help

    • State: al
  4. #4 Justin says:

    2012 Ford Focus. Constant issues with bucking and stalling. Have had the clutch replaced twice already and feel it beginning to give again.

    • State: NH
  5. #5 Mary Christopher says:

    I purchased a 2014 Ford Focus Titanium hatchback in January of this year. (2017). It only had 11000 miles on it. It now has 22000 miles and has been the worst car I have ever owned. It shudders, lurches, hesitates at low speeds, and jumps forward when moving slowly, in traffic. It stays in first fear a freakishly long time when emerging onto a level road, from a hill.
    I have had the clutch replaced which helped initially to a small degree but after a month, it has begun hesitating. jerking, and lurching again.I took it back to Ford again and they told me that tested the transmission out and nothing was wrong with it, which is false. The dealership is protecting Ford and trying to have me believe it is how I drive the car. Really? I have sent all my documents from purchase contract, extended warranty, (which I was advised to purchase), receipts for rental cars while the lemon is in the shop, and repair orders, to CapMotors in Texas. They are organizing and keeping files for customers who have been impacted.
    Ford has contacted me within the 10 day period between filing for arbitration and being assigned an arbitrator. They said my car did not qualify for repurchase at this time, but that I could go ahead with arbitratuon. I will be assigned an arbitrator next week. The car is currently experiencing starting issues so that is another problem that has emerged. This has been a nightmare and all I want is to get rid of this albatross. No dealership will take this mess on tradei-in, and I would not sell it to anyone as I have ethics. Most people research cars online and this car is a pariah in the media aft ner all the publicity. Ford needs to do the right thing and buy back these trainwrecks.

    • State: HI
  6. #6 Eric Hansen says:

    I bought a 2011 Ford Fiesta in March of 2014. The automatic transmission failed 3 times, about once a year. To Ford’s credit, they fixed it all 3 times for free, but it is just inconvenient to keep having to take it back to the dealer for repairs.

    • State: WA
  7. #7 thomas laframboise says:

    ’14 focus bought from bill brown ford in Livonia Michigan — had recall for trans. supposedly fixed at holzer ford last may — problem started up again few days ago — car now at bill brown ford — will cost me ~2000$ for repair — car now belongs to my daughter Michele Laframboise — what can I do?

    • State: michigan
  8. #8 Kasey C Benjamin says:

    I purchased a 2015 Ford Fiesta back in March 2015 (It’s now 2018, and I still own the car). My Fiesta is the first car I purchased. I specifically bought a new car, rather than buying a used vehicle because I didn’t want the hassle of having any problems with the car, especially with being on a tight budget. About a few months after I purchased the Fiesta I noticed issues with how the car was running. Whenever I accelerated the car it felt like it was jerking, bucking, and shacking (honestly, it felt like I was about to stall even though I had an automatic). I took it to the dealer where I purchased the car, about 2-3 times I went back to report this problem, and each time they said that nothing was wrong with the car and there was nothing they could do. When you’re driving the car or when you’re a passenger, you can definitely tell that something is not right. At this point when driving, I don’t feel safe. I’m nervous every time I drive, either alone or when I have passengers in my car. Is there anything I can do?

    • State: PA
  9. #9 LemonLaw says:

    @Kasey: We would be glad to discuss your situation with you. Please call us at 800 536 6652.

    • #10 Mark says:

      I have had my Ford Fiesta 2012 for 3 months now and about 2 weeks ago I got a check engine light when I turned on my car I took it to a mechanic and they told me my clutch actuator needed to be changed then two days after the check engine light goes away. But knowing there was a problem originally I had them check the part anyway. When I came back to my mechanic a week later it was because my car was stalling terribly. It was to the point where it was hard to drive at all. It took 6 seconds to go from 0-10mph. I am just learning of all the recalls and I’m not happy. My car only has 90,000 miles. In my driveway we have a 2007 Nissan sitting at 190,000 and has never once had a transmission problem. What do I do?

      • State: Ga
    • #11 Chris says:

      I bought a 2015 Ford Focus back in 2014. It Shudders when I accelerate from a complete stop and had my dealership look into it, can’t remember what the fix was exactly (I should’ve saved the work order, not sure if I have it or not). Its actually been shuddering for a few years now but its gotten worse so I brought it back in last week and they replaced the clutch. It was fine for 2 days and now its shuddering again. I’m bringing it back in Monday.

      • State: NH
    • #12 Maggie says:

      I bought a 2013 Focus and it’s been in the shop several times already for transmission problems. They keep fixing it, thankfully for free so far, but it averages about once a year, but its incredibly problematic. Taking days off of work, they charge me each day for insurance for my loaner car, so money is coming out of my pocket. It just want to drive my car and not worry about getting stranded.

      • State: MO
    • #13 ERICA says:

      I bought a used Fiesta less than two years ago. Ford is saying the transmission needs to be replaced now and none of it is covered under warranty. They want more for repairs than the car is worth. My only option is to buy a new car, less than 2 years later! I’m not even finished paying for the Fiesta yet. The Fiesta is a lemon. I hope Ford loses all of their customer base over this nonsense.

      • State: CONNECTICUT
    • #14 Eric G says:

      2016 focus was “shuttering” brought to dealership @ 55k miles said it was ” fine”

      71k & entire clutch tcm shift forks ect are toast, out of warranty & it cost me 3k to fix

      Now it drives perfect even after a month so it def wasnt ” fine” before

      Hope I get compensated!!!

      • State: PA
    • #15 Terry says:

      I bought a new Ford Focus in 2016 with an extended warranty. During these past three years, I’ve had a total of four repairs: 3 for transmission/clutch issues stemming from recall; 1 for evap purge valve. In the past, I’ve purchased new vehicles before (Nissan, Isuzu), which worked fine during the first 5 years. I’d service my car through same dealership where I bought it from because of their excellent customer service — with accommodations for free car rental and free shuttle rides to/from — so I wasn’t bothered by it.

      However, yesterday turned out to be an awful experience for me! I dealt with people who weren’t being helpful, nor empathetic, but rather quite rude in handling my concerns about the repair charges ($100 + full tank of gas), which added to my frustrations. Rather than trying to diffuse the situation and address my concerns, they just avoided me and behaved so unprofessionally —that I had to leave immediately! After cooling off, I reluctantly paid the bill and decided to file my complaints later.

      Instinctively, I knew something was wrong about this whole situation. So I contacted the main office and spoke to a nice man, who was absolutely clueless when I asked him about any recent recall. Next, I googled, “evap purge valve and transmission on Ford Focus”, where I discovered there had been another recall for the same part last year. Then, I called the main office again and spoke to a woman this time, whom I had a long and serious discussion on: Extended warranty coverage; requested refund from repair bill (because problem wasn’t from my driving but from recall on manufacturer’s defect; and huge disparities on customer service relations between dealerships.

      • State: HI
    • #16 Salai says:

      I purchased 2016 ford focus and now it has 52k miles with many problems such as sound too loud, sudden or slow accelaration..

      • State: MO

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