Waiting on a GM Recall? Compensation’s Possible.

September 11, 2014
By: Robert Silverman

We are continuing to receive calls daily on the 1 800 LEMON LAW hotline from distressed drivers waiting for their GM recall to be performed. Why are they waiting? Because parts are on back order and many, many drivers are waiting in line. Some of these folks are receiving loaner cars to wait for their GM recall to be performed; others not so lucky.

One of our clients,  Joe, waited 72 days for his Chevrolet Cruze to be returned to him. THAT’S 72 DAYS FOR A GM RECALL! His story is featured in this television news story. He contacted us after his 2014 vehicle was out of service 30 days, a violation of the Pennsylvania Lemon Law.

Joe did settle his claim with General Motors  and was offered a brand new vehicle or significant monetary compensation to reflect the diminished value of the car, plus continued ownership of the car. Joe opted for the compensation.  His car is not branded in any way, his warranties remain fully in effect, he does not need to disclose that he received this money at time of trade or sale, and the money received was non-taxable.  In addition, his legal representation was completely free to him, as GM paid his attorney fees and legal costs on top of what he received.  And now his car is fixed and he’s happier than ever.  His claim is one of many we have handed regarding cars being in the shop for extended periods of time due to a recall.

If your car has been in the shop an extended period of time due to a GM recall, and you are still covered under a GM warranty, look into your rights under State Lemon Laws and Federal Warranty Statutes. Feel free to contact us if you would like to see if you qualify for cost-free, risk-free representation. In the end, you may be entitled to much more than a repair.

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5 Responses to “Waiting on a GM Recall? Compensation’s Possible.”

  1. #1 Marion Nolan says:

    I have a complete number of e-mails and letters to GM Customer Service about the TC and ABS lights coming on randomly ! Bought the 2005 Buick Terraza CXL from and Ohio Dealer shipped to Tennessee. Notified the Dealer there along with GM Customer Service and got some money help on the suggested repair here at the Rice Buick Dealership. GM interceded and we ( at my expense ) had a new L Front sensor install / helped for 5 months and then returned to same problem, again GM Customer service had Rice Dealer put a new wire harness on wheel and helped for one day and again the same old problem ! GM called me again and I never answered and wrote them saying no more experiments fix it or I will get it done on my own. I believe the Problem is the Ignition Switch System that GM has now many class actions suits against them for this problem ! I am driving this Buick that has this problem , not resolved, with the hope it does not lock up and cause some serious problems. To get rid of these lights one has to stop – turn off the ignition – restart the car. Have a lot of ail to show all this if it has some meaning for your attention.
    Regards, Marion Nolan / 865-429-2044 Sevierville Tn 37876 / Pinkytwo1251@gmail.com

    • #2 Marion Nolan says:

      Almost 2 years ago the Dealer replaced the LF wheel assembly and that stopped it for about 6 mos. Then did something else to help it and worked again for about 5 months same thing all over again. Suggested they change the Ignition Switch that was the problem with recall ones. That really worked and not problem for about 7 months and now back again. Have to stop the vehicle and turn the switch off & on to get it stopped. Comes back intermittently ! The TC & ABS lights come off & on but not problems with lock up etc. The Ignitions switch the Dealer put in is acting up again and letting the starter engaged for a few seconds before engine starts and then lights come on. Turn switch off and on and they most of the time go away ! Scary as one does not know if false indication or not. If the Ignition Switch is the same clone one that is giving trouble to others then why put it in even if new ? I am going to try to put the whole Ignition switch assemble i place and see if that works. # Engineering Technitions at Dealer do not know what to do ???

      • #3 LemonLaw says:

        @Marion: Visit https://www.lemonlaw.com/lemon-law-firm.html to find a lemon law firm in your area. They should provide a free consultation.

        • #4 Louis G says:

          I’ve been having problems with my 2013 encore. It’s been in and out of the dealership. Problems:
          1) The car shifts into gear too early especially on hills. There is no power at all.
          2) whenever exiting ramp to highway, it has no power or takes too long to gain speed.
          3) problem with radio screen but that was recently fixed by gm
          4) transmission but dealer says nothing wrong.
          5) when we went on a road trip, rumbling/growling sound from rear when driving 66-75 mph with passengers.
          6) passenger rear window malfunctioned but fixed by gm.
          7) A/C went out. Coolant flush and air housing fixed by gm

          Some of these issues still remain but some fixed after I called GM. The AC coolant thing was fixed then it went bad again before getting rectified by shop. I don’t know what the dealer did but it keeps coming back. I’ve been in contact with GM too and they asked my dealer to fix. This car has been a real problem since I got it. I’m not happy with it at all. I suspect more problems to crop up.

          • State: Ohio
        • #5 Anthony maddox says:

          My GMC truck has intermittent instrument consol problems since new(2004). Oil gauge intermittent, RPM gauge working on/off and false readings, speed showing false speeds( 100mph while doing15mph in school zone, also low coolant falsely. Have never received a recall notice although dealership service manager said there were several but had expired. My diesel truck truck only has 89,000 miles and is otherwise in good condition. I’ve been told that for 400 to 500 dollars GM could repair/replace the consol panel ??? Ouch !

          • State: Wv

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