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Defect Alert — VW Jetta Stalling Problem

August 22, 2012 By: LemonLaw Category: Stalling, volkswagen

We are seeing a growing trend of distressed drivers calling into the 1 800 LEMON LAW hotline with VW Jetta stalling problems.  And we are not the only ones who are hearing about this issue–the message boards are full of concerned consumers. One consumer wrote ” I have a 2012 TDI Sportwagen and it has just started with the stalling for no apparent reason. It lurches on acceleration, the battery light flickers and then it stalls. It will start right up again, but it is scary, to say the least.  For a much longer period, the car will shake like it is going to stall when I come to a stop. It never has, but it feels like it is choking for air or fuel.”

We have already had three Lemon Law clients receive complete repurchases this Summer as a result of the VW Jetta stalling problem.  If you are having stalling or hesitation  issues with your Volkswagen Jetta, it is important that you report the issue to a Volkswagen-authorized dealership.  Keep a log of when the stalling occurs (morning, afternoon, evening), how fast you are driving, and how much gas is in the tank. Offer to take the service advisor on a test drive in an effort to duplicate the problem.  Even if they cannot confirm the problem, make sure you receive a repair invoice which confirms that you brought the stalling matter to their attention.  If a repair was made, make sure it is properly listed.  Keep all of these repair invocies in a safe place.

Once you are back three or more times for your VW Jetta stalling problem, or in the shop an extended period of time, it is essential that you contact a Lemon Law Attorneyin your state  to familiarize yourself with State Lemon Laws and Federal Warranty Statutes.  Don’t stall when it comes to getting your issue resolved.


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14 Responses to “Defect Alert — VW Jetta Stalling Problem”


  1. #1 Lee Matsuyama says:

    I own a 2011 VW Jetta. The Car has 35,200 miles on it. Today July 9th,2014 the Car Engine shut off on me while driving on the Freeway in Monterey, Calif. This Car has been well cared for and looks new. But now I no longer trust this Vehicle and am thinking of returning it to the Dealer

    • #2 carinq1 says:

      Please share this fix with your dealer or anyone who has this problem. It is a SOFTWARE UPDATE that will fix the stall issue.

      My story:
      I purchased a 2011 VW Jetta SE manual (gas not diesel) in July 2011. Up until May 2014 I didn’t have any issues. It began to sputter and rev the rpm’s by itself and would eventually stall completely. This happened numerous times on the highway, pulling into a parking space, cruising at around 30 mph. I could feel it before it happened. The car would shudder and I would glance down at the speedometer and it would go down to 0 on RPM’s and MPH. Luckily each time I would just throw it into neutral and be able to start the car back up without freaking out and hitting another car.

      After 5 different trips to the dealer the issue was finally solved.

      After $700 of extended warranty visits ($100/visit) and not necessary repairs (camshaft sensor, oil change, throttle valve cleaning, fuel injection service) the car was fixed.

      The final fix was a software update. Yes, a software update. Nothing had to be changed on my car and no repairs of parts were needed. This relay went on for 2 months. All the while getting multiple loaner cars, missing work, stalling on the highway and putting myself and others lives at risk.

      The dealer finally called VW Technical Assistance and they sent them a software update tor remedy the stall issue. This is only after having myself call VW Customer Care because my car was not getting fixed.

      • #3 LemonLaw says:

        @Carlinq1: With all of those visits under warranty, you should be entitled to some recourse. Please visit http://www.lemonlaw.com/lemon-law-firm.html to find an attorney in your state to discuss the matter.

        • #4 Nik says:

          I have a 2011 Jetta automatic (gas). And it’s having the same exact issue. It ha 58K miles on it but I am very particular with my car and do all the maintenance and am also very car savvy as well. Mechanically nothing should be wrong at all on the car. New plugs, new filters, new fuel filter, clean oil, etc. yet it still is stalling while I’m in park or while Im sitting stopped in traffic (with my foot on the brake). Same issue. The car starts to shake I can tell when it’s gonna happen, the rpms rev and trickle down to 0, then the battery light comes on as the car dies. Luckily it starts back up right away however I’m scared this isn’t gonna last forever, it’s a big risk and unsafe. I talked to the dealership and they said they can’t see if it’s a software issue or not without doing a full diagnosis, is this true? Also to the person who had this issue and got it remedied. What was the software issue? Were they able to diagnose it at the dealership? Do you remember any details of it? It would be a huge help to me as I am currently dealing with the same exact issue. Thank you

          • #5 hmuraj says:

            I’m having the exact same problem with my 2011 Jetta se. Nik did you find a solution?

            • #6 Tim says:

              I’m having the same problem with my 2011 Jetta. Dealership tried to diagnose the problem for a few months with no success. We already replaced crankshaft, fuel pump relay, and did software update but the problem won’t go away.

              • #7 Reynaldo says:

                Same thing happen to my vw jetta 2012 se..

                • #8 Amanda says:

                  I have just recently been having the same issue with my 2013 Jetta (automatic) I live on my own out here and I’m frustrated beyond belief, I need a reliable car, not a money pit that this one is turning into…

                  • State: CA
                • #9 Beth says:

                  The same thing is happening with my 2012 Jetta. Last year they said it was the throttle body that needed to be replaced. This time they’re suggesting the fuel pump be replaced but in the same breath telling me they don’t actually know why it’s shutting off while driving. This is a very dangerous issue.

                  • State: Georgia
                • #10 Tanya says:

                  I just had my 2013 SE 2.5 towed to the dealership. This has happened randomly. Tonite, as I put it in drive and started driving, it stalled, everything turned off, battery/alternator light came on and my power steering locked up on me. It did this at least 6 times. And it was in torrential rain. So, I was scared to death to drive it and in the rain. I’ve complained to VW before and they said they need for it to do it while being in the car. But it happens randomly. Do I suggest a software update?????

                  • State: FL
                • #11 Charles Kauffman says:

                  Same problem with a 2013 Passat.

                  • State: Maryland
                • #12 Thomas Gilbertz says:

                  I have a 2001 Jetta. I just replaced the fuel pump and it started stalling at Idle. I believe the problem has to do with vacuum. It happens almost everytime I drive.
                  If I press the gas at red lights it saves me from stalling but my car also dies as I approach red lights and my car is in idle.

                  • State: CO
                • #13 Savina says:

                  I have a 99 Jetta n it just started stalling while I’m driving for no reason. It doesn’t do it all the time but it’s very annoying n scared it will shut down while I’m going at a fast speed on the beltway. It’s happened several times even after replacing the breathing valve n all hoses n Thermostat sensor.

                  • State: Pa
                • #14 Steve Warner says:

                  Had this issue since fill up on arrival to Boise from Vegas engine surges intermittently and check engine light and cam position sensor dash light come on and off intermittently along with problem. Surging started in late April but wasn’t enough of problem to put in the shop and also do not trust any mechanic at dealer or otherwise to properly diagnose or repair the problem and do not trust them not to create and charge me for additional problems the car doesn’t actually have when I bring it in. I do all diagnosing and repairs myself and know quite a bit about how to do repairs. Stalled on me the first time two days ago after five hours of driving on long trip from Reno to Bakersfield died in mid intersection and wouldn’t start up again until third try and winding the starter for an extended period. Yesterday morning did it again as was leaving Bakersfield to go to O.C.. Happened again after arriving as was pulling into road from office complex. Was stuck in the parking entry for about five minutes and only got 1/2 block down the road before died in the street and was able to get out of road by gassing the rpm’s up enough to pull into another parking area. After sitting for an hour was able to go to place was staying at, but died in the road a couple more times before getting there. This morning (third day in a row) car died after driving 1/2 mile to office and died leaving after another hour. Have no clue what’s going on. Give the car regular oil changes, clean the Map Sensor regularly, changed the coil packs and run only 91 gas in my 1.8T. Fuel filter has been changed after having the problem initially so know that’s not the problem. Am thinking the surging is possibly the fuel pump going out and with the car dying like it is could be bad fuel pump. After reading other complaints have heard identical issue being resolved though software update, but checked with VW dealer (bought my 2014 Jetta in 2016 with 35k miles) and they said already had update. Not financially able to replace or trade in vehicle at the time. Super disappointed and inconvenient as have invested much in taking great care of this car.

                  • State: NV

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