Call 1-800-LEMON-LAW

Call Now! 1-800-LEMON-LAW
Our Services are FREE!
(800) 536-6652

Lemon Law Woman

The Magnuson Moss Warranty Act: A hidden gem most consumers do not know about

April 10, 2008 By: LemonLaw Category: Car Lemon Law, consumer rights, Defective Car, legislation, Magnuson Moss, Warranty

Certainly, we have all heard of the lemon law at one time or another.  Every State has one and they are designed to protect car owners when their ride turns sour.  But, what if you fall outside the lemon law provisions?  Perhaps, you live in Pennsylvania, and your problem occurred at 13,000 miles, rather than 12,000? Or you have a used car with a manufacturers warranty and the check engine light just will not go off?  Is the manufacturer off the hook?  Is the consumer out of luck?  The answer is no.

There’s a little known Federal law called the Magnuson Moss Warranty Act, that’s not discussed by car dealerships when you purchase your car.  It’s a statute that is not heavily promoted or publicized but it applies to cars, or any products that cost over $25 and are covered by a manufacturers warranty.  What is says is that if you find that you have to get your car repaired three or more times for the same thing, it means that the warranty has not proven to efficient or very effective. 

And for that reason, you could be entitled to monies that reflect the diminished value of the car as a result of the problem. So, that darn window motor that’s been replaced, the air conditioner that hasn’t been blowing cool air,  the water leak in the trunk that was finally fixed after four tries, or that nav system that’s gone through quite a few upgrades could mean thousands in your pocket PLUS**You get to keep your car**Your warranty remains completely in effect and they still have to fix your car. **Your car is not branded in any way (like the lemon law)**You do not disclose that you received this money when selling or trading your car.  **Like the Lemon Law, the Magnuson Moss provides a provision which entitles consumers to completely free legal help, so they are on equal footing with the manufacturers. And unlike the lemon law, this law can apply to used cars.

You read this right–This is free money and it applies to any car or truck which is still under an original or extended manufacturers warranty. If you think you may be entitled to money under the Magnuson Moss Warranty Act, click here and we will be glad to contact you to further discuss your claim.  


Share this post:


31 Responses to “The Magnuson Moss Warranty Act: A hidden gem most consumers do not know about”


  1. #1 Karen Beers says:

    I have a 5th wheel rv that I purchased new in June 2009. I have had multiple problems with this rv and have it it in the repair shop multilpe times for repairs. New proplems continue to pop up. I pucrchased this rv in NY and I understand there is no lemon law on non motorized problems such heat,ac and plumbling. Can I return this RV for a new one or get money refunded?

  2. #2 Magan says:

    We have an 08′ Silverado, and at 16000 miles the accelerator pedal gave out and an “engine power reduced” light came on. The car would gimp around at no more than about 5-10 mph until it was serviced.

    It’s in the shop for the 7th time at less than 40xxx miles, and we just don’t know what to do. We’re in contact with the BBB, but GM has flat out told us they will not work with us, despite failing to remedy the problem repeatedly. The 4th occurrence was 2000 miles outside of lemon law, so according to them we have no legal recourse at this point but to trade it in or buy a new one (And go through this again? Fat chance!)

    We’ve lost all faith in this vehicle. We used to enjoy frequent camping and rock-climbing trips, but have had to completely abandon our activities for fear the truck will leave us stranded in a dangerous situation. It’s had this issue several times on the freeway, and I can’t help but think it’s a ticking time bomb.

    Even though it’s outside of Arizona Lemon Law, could this act possibly get GM to buy it back? I’m scared to death of this vehicle. Buying our first new car shouldn’t have been like this… What can I do?

  3. #3 Magan says:

    We have an 08′ Silverado, and at 16000 miles the accelerator pedal gave out and an “engine power reduced” light came on. The car would gimp around at no more than about 5-10 mph until it was serviced.

    It’s in the shop for the 7th time at less than 40xxx miles, and we just don’t know what to do. We’re in contact with the BBB, but GM has flat out told us they will not work with us, despite failing to remedy the problem repeatedly. The 4th occurrence was 2000 miles outside of lemon law, so according to them we have no legal recourse at this point but to trade it in or buy a new one (And go through this again? Fat chance!)

    We’ve lost all faith in this vehicle. We used to enjoy frequent camping and rock-climbing trips, but have had to completely abandon our activities for fear the truck will leave us stranded in a dangerous situation. It’s had this issue several times on the freeway, and I can’t help but think it’s a ticking time bomb.

    Even though it’s outside of Arizona Lemon Law, could this act possibly get GM to buy it back? I’m scared to death of this vehicle. Buying our first new car shouldn’t have been like this… What can I do?

  4. #4 Keeping Warranty - Genesis Forum: GenCoupe Hyundai Genesis Coupe Forums says:

    […] burden of proof. If it were a big warranty claim getting denied, I would get a lawyer.. See link: The Magnuson Moss Warranty Act: A hidden gem most consumers do not know about | Lemon Law Blog __________________ 2010 2.0T GT Genesis Coupe |G&M SRI|MAP Heatshield|PTP Turbo Blanket| […]

  5. #5 Lynne says:

    I am wondering about whether I’m covered….
    -I bought a 2005 Volvo SUV with 98,000 miles from a used car dealership in VA (5 hours from my home in NC–not volvo dealer) in May.I put $4,000 down and financed the rest through a finance company owned by the dealership’s owenr.I was given a 50/50 parts and labor warranty for 1 year.

    – I spent such a long time choosing the “sensible” vehicle that would give me the size that I needed for work, had a reputation of a vehicle that would last, but was in my budget($14,500.) -Three days of driving and the transmission gave out.

    -The dealership picked up the vehicle and had it towed back to VA.

    -After two corporate Volvo dealerships said the transmission had to be replaced, the dealership said they could not find anything wrong with the car at all. Their customer service associate differed on her acceptance of issue with vehicle and their offers to fix/trade for a different vehicle every time I called. They refused to refund my downpayment, refused to fix vehicle as a “comsumer” issue rather than warranty issue due to the immediacy of the problem. Finally, after 5 1/2 months, we came to an agreement that we would each pay 50% of putting a used transmission into the vehicle. I wasn’t happy with this but agreed b/c they would agree to nothing else and I had been without a vehicle for 6 months which was hindering my income and everything in my life.

    -Finally, on November 10th, I travelled back to pick the car up, made the third payment on the vehicle, paid my portion of the repair bill, and drove back to NC.

    -On November 24th the car sounded kind of funny as I was pulling up to my in-laws’ home three hours away. I was worried but wasn’t going to be driving it for a few days and daughter and I were both sick so left it alone and figured I would see how it sounded on the 27th when we were due to drive home and thought I may have to take it to the Volvo dealership.

    -11/27 drove the vehicle two miles and the engine made a loud noise and turned off completely on the highway. I was able to pull over and called AAA. They towed car to Cary Volvo where the service people determined that the engine was “unrepairable” due to a “catastrophic internal event” and gave me the estimate of $18,000. if I did want to repair the vehicle. They told me that there is one used compatible engine in the country and if I did go that route the part alone was $6,000. so I was probably looking in the neighborhood of $10,000. to fix with unwarranted used engine.

    -12/6 the selling dealership picked up the vehicle from Volvo of Cary, NC and had it towed back to VA to inspect for themselves.

    —-Including downpayment, payments, and repairs, I have spent $7540.06 to date on this vehicle(cash out of pocket) and am still obligated to the lein of approx $10,000.. The vehicle is not drivable and I have only had use of it for 17 days in total since the May 18th date of purchase.

    Not only can I not afford to have spent this money, but the loss of the use of it has affected my self-produced income greatly and caused a lot of distress to myself and my family.
    I am still without a vehicle, without cash, and looking at having to come out of pocket close to/approx $5,000. if the dealership decides they want to honor the 50/50 warranty and fix it. I don’t have the money to do that.
    I even offered to them that I would just be “out” the transmission repair $ and all of the travel and diagnostic $ if they would simply attribute my downpayment of $4,000. to another one of their vehicles. They said I would have to “meet in the midddle” somewhere and that there was no way they’d do that. That WAS my idea of meeting in the middle—-what I want is my $ back and to walk away from this nightmare with less $ but the ability to move on and buy another car and live/work the way I need.

    This just does not seem right….there has to be some kind of recourse?!?!?! (sorry for the book!!)

  6. #6 LemonLaw says:

    Sadly, in order for us to help, you MUST have a manufacturers warranty.

  7. #7 Puma says:

    I own a 2009 Toyota Corolla, have had the vehicle for a year and a half and have had to replace the water pump, alternator and battery with in the last five months, called Toyota to ask if i was covered under my warranty and i was told no, so i had to go get car fixed on my own and now my car is sitting in the drive way cause after we installed new battery car will not go into gear and Toyota just replied bring it in and we can fix it at my expense, car wont move to get it there. i do have a warranty and they said i am not covered for the three parts i had to replace, I thought Toyota’s ran forever????? My god it’s a 2009 they sold me a lemon

  8. #8 Angela says:

    We right now are leasing a 2008 mazda 3 and when we got it in aug of 2011 it is used and only had 31,000 miles on it and still under factory warrenty with bumper to bumper and drive trainee warrenty. About 3 weeks after we got it the engine light came on and the dealer where we got it couldnt find the problem so they just cleared the codes and returned the vehicle. Two weeks after that the engine light had come on again mind you both times the vehicle had to be towed. This time they sent it to a mazda dealer and found it to be an O2 sensor. It was fixed at this point. Now today on March 1st 2012 it stalled on me as I was driving it got it to start back up got to a gas station turned the vehicle off came out and went to start it and I had nothing. The vehicle would not start or crank over. I had no power in anything except the radio, cigarette lighter and the heater, the rest of the vehicle had nothing. Had it towed to the dealership where I got it and they told me that it is something electrical. Am I entitled to anything being that it is still under factory warrenty for the drive trainee?

  9. #9 LemonLaw says:

    If your repair invoices illustrate three repair visits for the same problem, you may have a claim. Please visit http://www.lemonlaw.com for more information.

  10. #10 Susan says:

    I bought a 2009 Saturn outlook new on oct 9, 2008. During the summer of 2010, I took the car into the dealership b/c the AC wasn’t working. They “fixed it”. However, the next summer of 2011, I took it in TWICE for the same problem. After the 2nd time in 2011, I was concerned that the problem really wasn’t fixed & My warranty was due to end in Nov 2011. The dealership ensured me that if I had trouble again, they would cover it, even outside of the warranty time. Sure enough, I have had my car in THREE times already this summer. I thought the issue was finally resolved, but 3 weeks later, AC isn’t working again. I’ve now taken the car a total of 6 times without a remedy. Do I have a claim under the Magnuson moss act?

  11. #11 LemonLaw says:

    You may have a claim. Call us at 1 800 LEMON LAW to discuss your situation.

  12. #12 Damon S. says:

    We purchased a 2014 motorhome on 10/31/2014. When we arrived home with it we noticed the sofa moved to the middle of the coach, it was not bolted down. We also had problems driving home with the refrigerator doors swinging wildly because they would not properly lock (we used duct tape to get home). At that point of getting home the first day we called the dealer. They ordered us new refrigerator door handles which took 22 days to arrive, they then told me to come pick up the handles and install them myself (I did, these handles did not work either). The dealer on 10/31/2014 told us to make an appointment to come in for the sofa (aside from needed to be secured to the floor the sofa had operational issues that was never fixed), they waited until 1/21/2014 to get us in to fix these safety issues, during the first three months of ownership we could not use the motor home. We took the motorhome in to the dealer on 1/21/2014, the dealer had the motorhome for 60 days they were still unable to fix the sofa by bolting it down in place. They claim to have fixed the refrigerator doors but now two will not open and one will not lock into place. There was numerous other issues which they failed to repair as well. We contacted Fleetwood and they suggested we drive the motor home to their repair facility in Oregon, which we are in the process of doing. We picked up the motorhome from the dealer on 3/28/2014, that day driving home the check engine light came on. I emailed the dealer and they replied by email that there is nothing they can do for the check engine light. We are now headed to the Fleetwood’s factory service center to try to get all of these issues resolved. During the first six months of ownership we have only been able to use the motorhome for the two weeks it took us to get from Spokane to Oregon (stopped to see family for a week but could not use motorhome due to water leaks). We like the motorhome but we really are frustrated. With a one year warranty about 75% of that time we were out of service. Do we have any options?

  13. #13 michelle says:

    I am wondering if this would be helpful for me…. I bought an used 2005 ford explorer which I drove for 5 months and the transmission went I paid extra money to the dealership for a limited warranty which covers the transmission…they have had my car since February I have had it back twice for two to three days before the transmission went again they “rebuilt” the transmission the first time and it wouldn’t even move after having it back for two days they picked it up and after a month returned it again only long enough for us to have a few days before the transmission went again now its been there for over a month and they keep telling us that a new code comes up and something needs to be replaced a few days later they call back saying the same thing we had to pay a $195 deductible the first time I am getting frustrated and need to know what to do

  14. #14 LemonLaw says:

    @Michelle: Being that this car is outside of the manufacturers warranty, this law would not apply. You will need to contact your state attorney geeneral’s office and look into used car statutes.

  15. #15 Rose Pollock says:

    bought a 2010 Kia Soul one month ago and have had to take it to the shop 4 times since then for the tire loosing air. they did find a tack in the tire on the third visit and replaced the tire. The valve sensor was replaced on the first visit. The forth visit they can find nothing wrong and said it is the air temperature. I checked the tire and it was down to 25 lbs not the 32 that was put in it. All the other tires checked out fine. They have not been charging me for the repairs, but don’t want to take it on a trip to AZ. with it fully packed and have problems with the tire. What recourse, if any can I take. It is still under warranty.

  16. #16 Valerie says:

    I purchases a 2012 Ford Fiesta at the end of December 2014. I have had the car for just over 6 months and have nothing but issues with the transmission. It keeps shuttering. It has been brought to a certified FORD dealer over 5 times for this same issue. Now, the check engine light is on as well. I have been reading that there are thousands of people who are having the same issues with their fords and their transmissions. I am still under manufacturer warranty and purchased an extended warranty as well. What do I do?!?! It is currently in the shop now (and has been for over a week and half) for the 6th or so time. I NEED HELP.

  17. #17 LemonLaw says:

    @Valerie: You certainly have a claim. Visit http://www.lemonlaw.com/rid.html to fill out our Get Rid of Your Lemon form. If we cannot help, we will point you in the direction of someone who can.

  18. #18 darlene genter says:

    I bought a used 2014 escape back around Mar 2014. in July it was running rough & shut down when driving. It went in to the service dept. at the Ford dealership. (it has a manufacturers warranty) less than a week later the same problem accured and it went back to the dealership. This was around July 27th. today is Aug 31st. my car is still in the shop at the same ford dealership. They have as of this day still not fixed my car. I am making payments on it – but have not had it back for over a month. what can I do?

  19. #19 LemonLaw says:

    @Darlene: Visit http://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state to discuss your rights.

  20. #20 Brenda says:

    Hello,
    My name is Brenda and I need some advice please. I bought a used car last September, and have had nothing but problems with it. This car is practically new it doesn’t even have 25,000 miles on it. When I bought it I kept questioning to myself why is this car still here if it has such low miles on it but before the winter time I needed a new car so I decided to get it. Well since I bought the car the sales person who sold me the car isn’t even there anymore. They told me it had brand new tires on it and that this car has never been in a accident ect. After a couple days I began to notice scratches and dents I never noticed before that they must of covered up. So in the very beginning of June I went to get my car inspected and the mechanic came out and told me that my car is not drive-able that my two front tires were going to blow out on me any minute and that my alignment was awful! So I had to buy two front tires and an alignment and they said my tie-rods were bad they would need to be replaced. So I was very frustrated with the whole situation that I tried to call the dealer I bought the car from and each and every time I was transferred to the manager I could never get through I had to leave a voice mail. I had left at least 4 messages with my name and number and never received any calls back so I just went in and demanded to speak with the manager and I explained to him what was going on and he said I doubt you need tie-rods, just the way he was talking to me was rude. I had explained to him that if the tires were brand new why would my tires be worn so bad that they would blow out on me and why would my alignment be so off I didn’t even drive a mile away for work. So they looked at the car for me and told me that I didn’t need tie-rods I just needed tires and alignment. So they did that for me over $300 later and not even a month later my alignment was bad again so I went in again and said this shouldn’t be happening so they took it in to see what was going on and they said they had to re-tweak some things and I also explained to them that my horn would sometimes work but most times wouldn’t work since the day I bought it and their service manager said well that’s a lot of work we would have to take your horn apart and your air bag ect it would take awhile and be a lot of work! I looked at him and said isn’t that your job? This is a safety problem. I was so annoyed with them and their service I’ve been taking it to gateway KIA and they have been a big help and fitting me in but I feel like I live there. I’m always there for service because they cant seem to figure out how to fix my car. I have to be there at least once a week if not more. I just had my car there this Friday 9/26/2014 for my check engine light once again this is the 4th time for the check engine light and they said its throwing a lean code and that they don’t know how to fix it that they just cleared the code so my light would go off and they put a claim through to kia hotline and are waiting to hear back from them. Meanwhile as I’m here waiting for them to call me back on Friday night I was on my way home and went to turn right and my steering wheel just locked up and my whole car shut down on me on a busy highway where I almost got hit. In a 5 minute drive home the car had done this three times on me. I went in to them on Saturday morning and told them and they finally gave me a loaner car and said hopefully they hear back from the hotline on Monday (today). I don’t know what to do anymore the main dealer ship I had bought this car from has me in such a hole because they screwed me over with the price that I cant even trade this car in and get rid of it! I am so thankful I bought an extended warranty on this car that I pay extra monthly for because without that I would be even further in the hole. Is there anything I can do? I need help!
    Thank you!

  21. #21 LemonLaw says:

    Brenda: Please visit http://www.lemonlaw.com/rid.html and fill out the form so we can review your case in more detail.

  22. #22 chris says:

    We purchased a 2008 Dodge Grand Caravan with 22,673 miles on 3/24/2011 from a Chrysler dealership. The van was a Chrysler certified pre-owned vehicle which came with a 6 year/ 80,000 mile powertrain warranty and we also opted for their Life Time added care plus extended warranty. (as implied it’s for as long as we own the vehicle). The first occurrence was on 12/9/2011 (not even 9 months from date of purchase) and the van was taken in for a warning light and for burning through approximately 4 quarts of oil between oil changes! After 6 days at the dealership we hoped the problem was fixed. The next occurrence was on 1/17/2013. You guessed it we returned the van a warning light and for leaking large amounts of oil. Again after another 6 days at the dealership it was “fixed”. The 3rd occurrence was on 7/6/2013 and the van was again returned to the dealership for a warning light and being 2 quarts low on oil 400 miles short of a 3,000 mile oil change! This time after 12 days and the entire lower engine block being replaced, (Apparently the oil rings burned out with only 58,000 miles on the van!) we hoped that the problems with our “Certified Pre-Owned” van were finally over. However, today we are yet again preparing to send the van back to the dealership for a fluid leak which is causing smoke to come from the engine compartment! We have a disabled son and purchased this van to transport him! This has been a nightmare transaction and the dealership is very difficult to convince that we need a loaner van so that we can get our son to school and his many doctor appointments! Wish us luck with getting the loaner van tomorrow as he has an appointment the day after tomorrow an hour away from home!

  23. #23 Richard L Valimont says:

    I bought a used Jeep in real nice condition. Problem is I find there was three manufacturer recalls. Two on the air bag system and one for a potential gas tank problem in event of rear end collision. Unaware of that one the night I bought the Jeep I sopped on the way home and bought a Reese Hitch. I installed it the next dday. That is the “fix” for the recall. However on researching the vin for my Jeep in light of the most recent recall, I found that there were two previous recalls on this vehicle that were never repaired. So now there are three recalls on the air bag system. The air bag light on the dash now stays on indicating a problem. What are my legal options?

  24. #24 lorna kuzina says:

    I purchase a Chrysler TOWN AND COUNTRY 20011 IN 2012 IN DEC.. To begin with The car I requested was to be with a extra heavy duty tow package hd cooling system. The salesman lied to me until it was pd. In cash for 34,000.I am disabled since the 1980. When I took a cab to QUIRK AUTO , THE SALESMAN SAID MY CAR WAS SOLD BY MISTAKE , 2011 AND CAN’ T GET ANY LIKE THAT ONE WITH THE TOW PKG AND MOON/SLANT SLIDE ROOF .The car was to be 25,000 plus taxes and lic. I really needed my car then the one i was told had hd tow pkge. Shows up as I could find no other. The salesman said it had all I wanted / tow pk. He went with me and my pers. Aid ,to my bank. He stood right behind me at the bank after i pd about 17,000.00 down to get the difference and told me I should take out 5,000. More . I refused.At lot he sent me to girl in the office to pay car in full 34,000. Then when I came out said Oh no there is not hd tow. Took me too office manager , alcohol smell ,refused to refund my cash i just pd.Manager of Bloscoe said take me to see 2013 stripped down version , short van to get instead , said had tow /cool. Back to manager office made me wait long. Outto lunch.Told them no I did not want the car or anything without a tow van .for my trailer. I sat in the van calling the chrysler maine dealership owners who kept saying we cant help you and that was it. The manager kept coming out to make me take my new car out of the parking lot, leave.My first trip my brakes on a trip alone to meet my son from fla.was loud and noisy awfull vibrating. Took it to a garage, after i kept looki n g for a recall found a lot of complaints but not for 2011 t&c . The garage repaired 2 calipers front ,informed me ,went back again , informed now need 2 rotors on back, left the garage again. Replaced rear rotors now says need front rotors to and extreme heat melt all along. Told to hang on to reciepts to get reinb. Did not know There maybe help. Dealership quoting high charges repeatedly and crooked.My money was low

  25. #25 lorna kuzina says:

    The money to pay for my new van. was after i was permantly disabled with arm surgeries ,head and multi perm. Injuries when a elevater exploded me off it in 2009. Is there any recourse for either situation. I am still trying to heal. Thank you.

  26. #26 amber says:

    I bought a 2006 chrysler pacifica for 6900 dollars on 1/16/15 its been in shop 2 times and broke down on me today can you help me

  27. #27 sharon says:

    I brought a 2002 Nissan Xterra Truck, I paid $7,000 it broke down within days, I took it to Admiral Nissan dealer, It costed $3400.00 the first time, and then broke down again and costed $3100.00 the second time at Admiral Nissan dealer. It broke down mutiple times after that, but I could not afford admiral, I just paid local mechanic to fix it and it has caused me almost $9000.00 so far to fix in less that 3 months of buying, It need repairs now, but I don’t have the money to fix it and I need transportation. Please help

  28. #28 Angie says:

    I have a 2012 Veloster, push start issue, numerous times in the shop and they can’t recreate the issue. the won’t fix anything until they see the issue happen. Numerous forums are out there that suggest this issue is a brake pedal sensor; but getting the run around. It has 47,000 miles but still under an extended warrenty thoughts? Thanks

  29. #29 Dean says:

    I have the manufactures warranty on my ford focus for powertrain. I have been experiencing shuttering, hesitation, and slipping of the gears. The dealership refused to fix the problem the first time I dropped the car off. This will be the second trip and they said it has to slip after 2500 rpm before they will fix the transmission. I have yet to see any paperwork on that from ford or in the warranty book.

  30. #30 Dusan says:

    Buy brand new 2002 Toyota 4-Runner .Have 200000 miles on it Take for oil change by two months ago dealer told me bottom framework is so corroded is not safe to drive any more,is there anything I can do?

  31. #31 LemonLaw says:

    @Dusan: Most likely no but I would not let that stop me from calling Toyota. There may be a silent warranty regarding the issue.


Leave a Reply




*Indicates required field.