Lemon Law Blog

Lemon Law Information from the largest lemon law firm in Pennsylvania, New Jersey & Northeast USA.

Cadillac ATS Transmission Problems Troubling Drivers

October 01, 2014 By: LemonLaw Category: cadillac, transmission

Cadillac is certainly known for combining luxury with quality, however we’ve been receiving numerous calls on the 1 800 LEMON LAW hotline from folks complaining of Cadillac ATS transmission problems, particularly with cars that feature a manual transmission.

Drivers have been dealing with shuddering and loss of speed, with NHTSA complaint boards filling up with various stories of Cadillac ATS transmission problems. Some people have found themselves stalled on the highway. And to make matters worse, service advisers are not always able to locate a code or duplicate the problem.

To Cadillac’s credit, the company has initiated a recall for applicable vehicles featuring a software fix, however not all drivers are satisfied with the fix. Additionally, a large number of newer, 2013 and 2014 models are suffering from this issue, leading to the disappointment of countless Cadillac customers and new car drivers.

While General Motors has said it is not aware of any crashes or injuries associated with these transmission troubles, more than 68,000 2013 and 2014 Cadillac ATS sedans have been recalled since June 2014.

If you have been back in the shop repeated times – or even an extended period of days – to repair your Cadillac ATS transmission problems, you should look into your rights under State Lemon Laws or Federal Warranty laws. You may be entitled to legal remedy, such as a repurchase of your current Cadillac ATS, substantial monetary compensation, or an entirely new replacement vehicle.

Our firm has already successfully represented numerous Cadillac ATS drivers with transmission problems. Click here to find a lemon law lawyer in your state who may be able to help with your issue.

Have you been struggling with Cadillac ATS transmission issues? If the answer is yes, we encourage you to share your story with us in the comments below.

Ford Focus and Ford Escape Stalling and Hesitation Problems Continue; Almost 160,000 Vehicles Recalled

September 12, 2014 By: LemonLaw Category: Engine Hesitation and Stalling, Ford, ford escape, ford focus, Recall

As we continue to represent numerous Ford Focus drivers for their transmission issues, a new problem has come into “focus,” and Ford Escape drivers cannot “escape” this matter either. It’s regarding a Ford Focus and Ford Escape stalling and hesitation problem.

The manufacturer is announcing a recall of 159,395 Ford Focus ST and Ford Escape vehicles from 2013 and 2014, saying their engines could hesitate or stall as a result of a wiring problem.  Unfortunately, we have already seen instances where Ford Focus and Ford Escape drivers have dealt with stalling issues on the roads. Ford Motor Company will notify customers when the repair is available.

In the meantime, if you sense your Ford Focus or Ford Escape is having a stalling or hesitation problem, it is essential that you get to a Ford-authorized dealer as soon as possible.  If needed, take the service adviser for a test drive to illustrate the issue, and make sure upon receipt of the fixed car, you also are given a repair invoice which outlines the problem you complained of, as well as the fix provided.

If you are back repeatedly to the shop for your Ford Focus or Ford Escape stalling or hesitation problem, you need to be aware of your rights under State Lemon Laws and Federal Warranty Statutes.  Click here to find a Lemon Law Lawyer in your state who can help you.


Waiting on a GM Recall? Compensation’s Possible.

September 11, 2014 By: LemonLaw Category: General Motors, GM, Recall, TV interview

We are continuing to receive calls daily on the 1 800 LEMON LAW hotline from distressed drivers waiting for their GM recall to be performed.  Why are they waiting? Because parts are on back order and many, many drivers are waiting in line.  Some of these folks are receiving loaner cars to wait for their GM recall to be performed; others not so lucky.

One of our clients,  Joe, waited 72 days for his Chevrolet Cruze to be returned to him.  THAT’S 72 DAYS FOR A GM RECALL!  His story is featured in this television news story.  He contacted us after his 2014 vehicle was out of service 30 days, a violation of the Pennsylvania Lemon Law.

Joe did settle his claim with General Motors  and was offered a brand new vehicle or significant monetary compensation to reflect the diminished value of the car, plus continued ownership of the car. Joe opted for the compensation.  His car is not branded in any way, his warranties remain fully in effect, he does not need to disclose that he received this money at time of trade or sale, and the money received was non-taxable.  In addition, his legal representation was completely free to him, as GM paid his attorney fees and legal costs on top of what he received.  And now his car is fixed and he’s happier than ever.  His claim is one of many we have handed regarding cars being in the shop for extended periods of time due to a recall.

If your car has been in the shop an extended period of time due to a GM recall, and you are still covered under a GM warranty, look into your rights under State Lemon Laws and Federal Warranty Statutes. Feel free to contact us if you would like to see if you qualify for cost-free, risk-free representation.  In the end, you may be entitled to much more than a repair.

Windshield Replaced By Safelite? You May Have Rights To Compensation

September 03, 2014 By: LemonLaw Category: class action suit, windshield

Have you had your windshield replaced by Safelite AutoGlass? If your insurance company referred you to Safelite to have your windshield replaced, and you have a deductible of $350 or higher, you may have rights to compensation.

We are currently investigating a potential lawsuit on behalf of consumers concerning Safelite windshield replacements. If you deductible was $350 or more, you may have been overcharged in violation of State and Federal consumer laws.

If  your insurance company sent you to Safelite AutoGlass to replace your windshield within the last three years, and you paid a deductible of $350 or higher, we are very interested in speaking to you to see if you are overcharged. There is no cost and no obligation. Please reach out to Client Services Director Michael Sacks at msacks@lemonlaw.com.

Recalls Continue In Record Numbers: Ford Recalls 83K Cars and SUVs for Power Loss; Volkswagen Pulls 151K for Vehicle Stalling

August 21, 2014 By: LemonLaw Category: Car Lemon Law, Ford, Lemon Law, Magnuson Moss, New Jersey Lemon Law, Recall, suv, volkswagen

There’s nothing quite like a new car. That spectacular “new car” smell, the glorious sheen of fresh paint, the occasional unexpected power failure – wait, that last one doesn’t seem right…

With all the clamor in the news regarding the colossal number of GM recalls in recent months, we are sad to see Ford and Volkswagen enter the fray, with 83,000 and 151,000 recalls by Ford and Volkswagen respectively.

The 83,000 recalled Ford vehicles have the potential to “lose power unexpectedly” or “slip out of park without driver intervention,” two very serious issues that can be incredibly dangerous if left untended.

Volkswagen’s issues are rooted in its Tiguan line of compact SUVs. According to the NHTSA (National Highway Traffic Safety Administration), “… bubbles may form in the fuel system which could result in the vehicle stalling.” This recall affects nearly every Tiguan sold in the United States since the model’s release.

For your convenience, we’ve listed the recalled vehicle models for you below:

  • Ford Edge and Lincoln MKX (2012-2014)
    Made between 9/2/2010 and 11/30/2013
  • Ford Flex and Lincoln MKS (2013-2014)
    Made between 9/12/2011 and 11/30/2013
  • Ford Taurus and Lincoln MKS (2013-2014)
    Made between 8/25/2011 and 11/30/2013
  • Volkswagen Tiguan (2009-2014)
    Made between 6/2007 and 6/2014

When your vehicle is recalled, the problems described above should be covered under your manufacturer warranty regardless of mileage. If your vehicle has been to the dealership for any of these issues repeated times, you may have a claim under your state’s lemon law or the Federal Magnuson–Moss Warranty Act.

Keep in mind, the manufacturer has only a few chances to fix a vehicle before it’s considered a lemon. First, find out what qualifies as a lemon in your state. If your situation is all too familiar to what you see on the list, it’s time to consult an experienced lemon lawyer.

Likewise, if you’ve had difficulty getting your vehicle repaired in a timely manner, you may have a lemon law claim. NJ Lemon Law, for example, notes that a new vehicle, be it a car, truck, SUV, or motorcycle, only needs to spend twenty total calendar days in the shop for repair before it’s considered a lemon.

We can’t stress it enough: If you think your Ford, Volkswagen, or other new vehicle may be a lemon, it’s important for you to call upon an experienced lemon law attorney. In states like New Jersey and Pennsylvania, legal representation for any lemon law claim is 100% cost-free, meaning you never have to pay a penny, regardless of whether you win or lose. If you prevail in your lemon law case, you may be entitled to receive a complete repurchase, a brand new vehicle, or money to reimburse you for the decreased value and functionality of your lemon.

Feel free to email us with any questions.

Lemon Law 101: Is My Car A Lemon And What Can I Do About It?

August 04, 2014 By: LemonLaw Category: Car Lemon Law, Lemon Law Firm, Magnuson Moss

Do you or someone you know have a vehicle that may be a lemon?

The bitter truth about Lemon Law is that most people aren’t fully aware of its purpose, or even how it can help them, until long after they could have filed their claim. Being that we get hundreds of calls every week on our 1 800 LEMON LAW hotline questioning the laws and how they work, we figure this is a great time for a refresher course on the statute, “Lemon Law 101.”

Although Lemon Law varies from state to state, as a general rule, a “lemon” is considered to be a car, truck, or motorcycle suffering from a “nonconformity.” This means that the vehicle has a problem — be it a defect or condition — that impairs its use, value, and safety. Typically, the issues experienced with a lemon cannot be repaired, even after multiple attempts by a manufacturer-authorized dealership.

So what if you think you have a lemon? Read on to learn how you can identify whether your car, truck, or motorcycle is a lemon, and what steps you need to take as a consumer.

1) Use the Lemon Checker.

If you’re pressed for time, the Lemon Checker is a quick, convenient means for figuring out whether you have a lemon on your hands.

It shouldn’t take more than a minute, and while legal counsel is highly recommended for all Lemon Law cases, the answers to these questions may help identify whether your claim falls within your state’s Lemon Law.

2) Know your state’s Lemon Law.

If you intend to pursue legal action under your state’s Lemon Law, you should learn more about it. To save you some time, we’ve listed a summary of each state’s Lemon Law  in one convenient place.

After you find your state, read the summary and see if your vehicle meets the requirements. If you’re even remotely unsure, seek qualified legal counsel to review your claim and determine whether you have a case.

Keep in mind that, under Lemon Law, your representation should be 100% cost-free, meaning there is no risk involved when you contact a lawyer regarding your Lemon Law claim.

3) Tally your service time.

If your car’s been out of service or in the shop for an extended period of time, you may have a lemon on your hands.

In a previous post, we discussed the impact a back-ordered part may have on your Lemon Law claim. Many people think state Lemon Law only applies to the number of repair attempts for a single issue, but that’s not always the case.

For example, if you’re a resident of Pennsylvania and your car is out of service for 30 calendar days or more, you may have a legitimate Lemon Law claim. In New Jersey, a car needs to be out of service for only 20 calendar days to be considered a lemon.

4) Know your rights as a consumer.

Visit Lemon Law rights FAQ for a rundown of your rights under the State Lemon Laws.

Even if your vehicle doesn’t fall within state Lemon Law, you may still be able to seek restitution through Federal Warranty Statutes such as the Magnuson Moss Warranty Act, as well as Unfair Trade Practice Laws created to protect buyers like yourself from fraudulent dealers.

5) Contact a reputable Lemon Law attorney.

A Lemon Law attorney can help determine whether your claim falls within Lemon Law regulations.

When pursuing your Lemon Law case with an attorney, be sure to consider your options. It’s essential that you work with an attorney who has a deep knowledge and understanding of your state’s Lemon Law. Likewise, there should be no cost to you when working with an attorney to resolve your Lemon Law claim.

Remember: You need an attorney who can provide you with answers backed by facts, keeping you involved and updated on current Lemon Law regulations. Know what to look for in a Lemon Law lawyer, and know how to ask your Lemon Law lawyer the right questions.

While there’s no surefire way to avoid buying a lemon, knowing how to identify a lemon under your state’s Lemon Law can help you determine when to consult an attorney and file your Lemon Law claim.  If there are any questions we failed to answer here, feel free to ask away! Safe driving!

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