Thinking about a buying new or used car? Before you head to the dealer, check out 1-800 LEMON LAW’s Michael Sacks on “Good Day PA” with car buying tips to make sure your dream car does not turn into a nightmare.
The term “Lemon Law” has been around for a long time and while distressed drivers are aware that the statute exists, many folks are unaware of how the Lemon Law works, what they are entitled to, and how to go about hiring a Lemon Law Lawyer. We have covered this topic before but it does bear repeating.
First and foremost, when hiring a Lemon Law Lawyer, you want to make sure that they provide 100% cost-free legal help using the fee-shifting provisions provided by State Lemon Laws and the Federal Magnuson Moss Warranty Act. Under these laws, if you prevail, the manufacturer will pay all attorney fees and legal costs on top of what the consumer receives. Many folks ask “Is there any cost if I do not prevail?” The answer should be no. The way the laws are written there should be no cost and no risk to filing a claim. An experienced Lemon Law Lawyer should be confident in their work and not charge any out-pocket retainers.
In finding a Lemon Law Lawyer, you also want to ask about their firm and their legal resources. Throughout the Country, there are a number of Lemon Law Firms that have been in existence for decades, with highly experienced Lemon Law Lawyers offering counsel and guidance. You want to find a Lemon Law Lawyer who is not afraid to litigate if the manufacturer comes back with an unsuitable offer. You also want to find a Lemon Law Lawyer who has ASE-certified experts on staff to work with them to secure the best possible outcome, perform inspections, and testify on your behalf if needed. The bottom line is you want to make sure you have the ammunition needed in case you have to battle it out with the car companies. And often times, when a car company knows they are going against a firm who has beaten them numerous times in court, they may be willing to settle sooner than later.
Ask how long the firm they work with has been in existence. Make sure that this is not a new firm which may not have the infrastructure in place to properly handle your claim and your needs. Ask if they have been featured in news programs and consumer stories, what types of honors and accolades they have received, and if they have handled cases in every court throughout their jurisdiction.
Also ask about their experience with your particular make and model of vehicle. While every claim is different, and no attorney should promise any particular outcome, many times a Lemon Law Lawyer can make you aware if you’re experiencing a common issue or something that is rather unique. They may also be able to provide their opinion as to the type of outcome you could receive based upon review of your documents. At our firm, many of our Lemon Law Lawyers have been battling the same car companies for decades. They know the opposing counsel and they base their strategy on their previous experiences. This extra knowledge can play a a large role in securing a strong result promptly.
Always remember an educated consumer is an effective consumer. The stronger the Lemon Law Lawyer you have on your side, the more effective you will be in getting back on the road to recovery. For more information on what you need to ask when choosing a Lemon Law Lawyer, click here.
Lunging and jumping and jerking, oh my! Sadly, the 1 800 LEMON LAW hotline is lighting up with calls from 2014 Jeep Grand Cherokee owners dealing with transmission troubles in their brand new vehicles. The Jeep Grand Cherokee transmission problem is strikingly similar to the issues we are seeing with the Ford Focus and Fiesta vehicles. In an effort to meet EPA standards, Chrysler modified the transmission, changing a standard transmission into a manual unit.
Does this help Jeep owners achiever better gas mileage? Possibly, but at the time, many drivers are saying that it has negatively affected the drivability of the vehicle. And when they are complaining on the Jeep Grand Cherokee transmission problem to the service advisor, they are being told it’s a normal characteristic of the vehicle. Keep in mind however that just because it’s a normal characteristic of the Jeep does NOT mean it’s normal.
If you are dealing with a Jeep Grand Cherokee transmission problem, you must bring the matter to the dealer, even if the issue is intermittent. Try to be as descriptive as possible in terms of the issue you are dealing with and offer to take the service adviser on a test drive in an effort to duplicate the condition. And make sure every visit comes with a repair invoice where they document your complaint and what was done to address your complaint. Do not let them keep repair orders open if possible.
Once you are in the shop repeatedly for your Jeep Grand Cherokee transmission problem, look into your State Lemon Law to see if you are entitled to compensation or feel free to fill out our Get Rid of Your Lemon form. We will be glad to review the situation and determine if and how we can help free of charge.
Honda is well-known for their quality and customer satisfaction, resulting in impressive sales and driver loyalty year after year. Sadly though, they have now fallen into a trend we have seen from other manufacturers–stating an issue is normal when in fact they have no fix. Despite the numerous drivers complaining of a Honda Pilot vibration problem, the car company insists that it is a normal characteristic of the vehicle.
Honda Pilot drivers have called into the 1 800 LEMON LAW hotline complaining of vibration in steering, braking and the center dash, and while dealers have performed minor adjustments, they are now telling consumers no fix is available. Some drivers feel the blame should be placed on Honda’s VCM system, also known as variable cylinder management, a system used to disable one back of cylinders during certain periods (ie highway driving) of driving to save on gas mileage. This is commonly referred to as “eco boost.” While this has not been proven, we have seen other instances of manufacturers, including Ford and Chrysler, trying to improve gas mileage while simultaneously causing numerous other usability problems.
If you are dealing with a Honda Pilot vibration issue, make an appointment at an authorized Honda dealership as soon as possible. Offer to take the service adviser on a drive to illustrate the problem you are experiencing. Make sure when you pick up the vehicle, you receive a repair invoice–do not let them keep the ticket open. If they verify the problem, make sure that is written on the repair ticket, even if they do not fix it. If they say there is no fix, make sure that is written on the repair invoice. Once you are in three or more times, it is essential that you look into your rights under State and Federal Laws.
If you are suffering with a Honda Pilot vibration problem, feel free to submit your information here to determine if you are entitled to 100% cost-free help under State Lemon Laws or Federal Warranty Statutes. You could be looking at a new car, a complete repurchase or significant monetary compensation to reflect the diminished value of the vehicle. The key is to continue to document the issue and to fight for what you are rightfully entitled to receive under law.
While many people know the Lemon Law exists, consumers still have questions about their rights and what they are entitled to receive.
The Pennsylvania Lemon Law provides completely free legal help to distressed drivers with defective vehicles. If your car has been out of service three or more times for the same problem, with the first occurrence happening in the first 12 months or 12, 000 miles; or your car has been in the shop 30 days in the first 12 months or 12,000 miles; you have a potential claim under the PA Lemon Law. Read the rest of this entry →