Lemon Law Blog

Lemon Law Information from the largest lemon law firm in Pennsylvania, New Jersey & Northeast USA.

Jeeps Wobble, Rams Lunge — There Is No Fix for Chrysler Transmission Problems

October 29, 2014 By: LemonLaw Category: Chrysler, dodge, jeep, transmission

The 1 800 Lemon Law hotline is red hot with Dodge Ram and Jeep Cherokee drivers complaining of Chrysler transmission problems and the lack of information they are receiving from their service advisors is making the situation even worse.

Imagine driving a new Ram truck or splurging on a Cherokee and having your computer updated, or your transmission replaced within months of ownership. And despite these serious repairs, the problem is still current. Chrysler transmission problems include but are not limited to high revving, lunging on the highway, losing power, shaking and wobbling. Basically, Ram and Cherokee drivers feel as if they are not in control of their vehicles. This makes for an extremely frustrating, not to mention dangerous, situation.

If you are dealing with Chrysler transmission problems, get your vehicle into the shop as soon as possible. Do not settle for a service representative telling you there is no fix and “they will reach out to you when they hear something from Chrysler.” Tell them you want to bring the car in NOW. Take service personnel for a test drive so they can experience the problem and make sure that you receive a repair invoice for each time you bring the vehicle to the dealer’s attention for the defect. If the dealer tells you there is no fix for the transmission problem, make sure they write that on the invoice.

Once you have three or more repair invoices for Chrysler transmission problems, you need to look into your lemon law and breach of warranty rights. You could be entitled to a complete repurchase or significant monetary compensation to reflect the diminished value of the vehicle and best of all, the help is free. Click here to find a lemon law firm in your state to contact.

Cadillac ATS Transmission Problems Troubling Drivers

October 01, 2014 By: LemonLaw Category: cadillac, transmission

Cadillac is certainly known for combining luxury with quality, however we’ve been receiving numerous calls on the 1 800 LEMON LAW hotline from folks complaining of Cadillac ATS transmission problems, particularly with cars that feature a manual transmission.

Drivers have been dealing with shuddering and loss of speed, with NHTSA complaint boards filling up with various stories of Cadillac ATS transmission problems. Some people have found themselves stalled on the highway. And to make matters worse, service advisers are not always able to locate a code or duplicate the problem.

To Cadillac’s credit, the company has initiated a recall for applicable vehicles featuring a software fix, however not all drivers are satisfied with the fix. Additionally, a large number of newer, 2013 and 2014 models are suffering from this issue, leading to the disappointment of countless Cadillac customers and new car drivers.

While General Motors has said it is not aware of any crashes or injuries associated with these transmission troubles, more than 68,000 2013 and 2014 Cadillac ATS sedans have been recalled since June 2014.

If you have been back in the shop repeated times – or even an extended period of days – to repair your Cadillac ATS transmission problems, you should look into your rights under State Lemon Laws or Federal Warranty laws. You may be entitled to legal remedy, such as a repurchase of your current Cadillac ATS, substantial monetary compensation, or an entirely new replacement vehicle.

Our firm has already successfully represented numerous Cadillac ATS drivers with transmission problems. Click here to find a lemon law lawyer in your state who may be able to help with your issue.

Have you been struggling with Cadillac ATS transmission issues? If the answer is yes, we encourage you to share your story with us in the comments below.

Ford Focus and Ford Escape Stalling and Hesitation Problems Continue; Almost 160,000 Vehicles Recalled

September 12, 2014 By: LemonLaw Category: Engine Hesitation and Stalling, Ford, ford escape, ford focus, Recall

As we continue to represent numerous Ford Focus drivers for their transmission issues, a new problem has come into “focus,” and Ford Escape drivers cannot “escape” this matter either. It’s regarding a Ford Focus and Ford Escape stalling and hesitation problem.

The manufacturer is announcing a recall of 159,395 Ford Focus ST and Ford Escape vehicles from 2013 and 2014, saying their engines could hesitate or stall as a result of a wiring problem.  Unfortunately, we have already seen instances where Ford Focus and Ford Escape drivers have dealt with stalling issues on the roads. Ford Motor Company will notify customers when the repair is available.

In the meantime, if you sense your Ford Focus or Ford Escape is having a stalling or hesitation problem, it is essential that you get to a Ford-authorized dealer as soon as possible.  If needed, take the service adviser for a test drive to illustrate the issue, and make sure upon receipt of the fixed car, you also are given a repair invoice which outlines the problem you complained of, as well as the fix provided.

If you are back repeatedly to the shop for your Ford Focus or Ford Escape stalling or hesitation problem, you need to be aware of your rights under State Lemon Laws and Federal Warranty Statutes.  Click here to find a Lemon Law Lawyer in your state who can help you.


Waiting on a GM Recall? Compensation’s Possible.

September 11, 2014 By: LemonLaw Category: General Motors, GM, Recall, TV interview

We are continuing to receive calls daily on the 1 800 LEMON LAW hotline from distressed drivers waiting for their GM recall to be performed.  Why are they waiting? Because parts are on back order and many, many drivers are waiting in line.  Some of these folks are receiving loaner cars to wait for their GM recall to be performed; others not so lucky.

One of our clients,  Joe, waited 72 days for his Chevrolet Cruze to be returned to him.  THAT’S 72 DAYS FOR A GM RECALL!  His story is featured in this television news story.  He contacted us after his 2014 vehicle was out of service 30 days, a violation of the Pennsylvania Lemon Law.

Joe did settle his claim with General Motors  and was offered a brand new vehicle or significant monetary compensation to reflect the diminished value of the car, plus continued ownership of the car. Joe opted for the compensation.  His car is not branded in any way, his warranties remain fully in effect, he does not need to disclose that he received this money at time of trade or sale, and the money received was non-taxable.  In addition, his legal representation was completely free to him, as GM paid his attorney fees and legal costs on top of what he received.  And now his car is fixed and he’s happier than ever.  His claim is one of many we have handed regarding cars being in the shop for extended periods of time due to a recall.

If your car has been in the shop an extended period of time due to a GM recall, and you are still covered under a GM warranty, look into your rights under State Lemon Laws and Federal Warranty Statutes. Feel free to contact us if you would like to see if you qualify for cost-free, risk-free representation.  In the end, you may be entitled to much more than a repair.

Windshield Replaced By Safelite? You May Have Rights To Compensation

September 03, 2014 By: LemonLaw Category: class action suit, windshield

Have you had your windshield replaced by Safelite AutoGlass? If your insurance company referred you to Safelite to have your windshield replaced, and you have a deductible of $350 or higher, you may have rights to compensation.

We are currently investigating a potential lawsuit on behalf of consumers concerning Safelite windshield replacements. If you deductible was $350 or more, you may have been overcharged in violation of State and Federal consumer laws.

If  your insurance company sent you to Safelite AutoGlass to replace your windshield within the last three years, and you paid a deductible of $350 or higher, we are very interested in speaking to you to see if you are overcharged. There is no cost and no obligation. Please reach out to Client Services Director Michael Sacks at msacks@lemonlaw.com.

Recalls Continue In Record Numbers: Ford Recalls 83K Cars and SUVs for Power Loss; Volkswagen Pulls 151K for Vehicle Stalling

August 21, 2014 By: LemonLaw Category: Car Lemon Law, Ford, Lemon Law, Magnuson Moss, New Jersey Lemon Law, Recall, suv, volkswagen

There’s nothing quite like a new car. That spectacular “new car” smell, the glorious sheen of fresh paint, the occasional unexpected power failure – wait, that last one doesn’t seem right…

With all the clamor in the news regarding the colossal number of GM recalls in recent months, we are sad to see Ford and Volkswagen enter the fray, with 83,000 and 151,000 recalls by Ford and Volkswagen respectively.

The 83,000 recalled Ford vehicles have the potential to “lose power unexpectedly” or “slip out of park without driver intervention,” two very serious issues that can be incredibly dangerous if left untended.

Volkswagen’s issues are rooted in its Tiguan line of compact SUVs. According to the NHTSA (National Highway Traffic Safety Administration), “… bubbles may form in the fuel system which could result in the vehicle stalling.” This recall affects nearly every Tiguan sold in the United States since the model’s release.

For your convenience, we’ve listed the recalled vehicle models for you below:

  • Ford Edge and Lincoln MKX (2012-2014)
    Made between 9/2/2010 and 11/30/2013
  • Ford Flex and Lincoln MKS (2013-2014)
    Made between 9/12/2011 and 11/30/2013
  • Ford Taurus and Lincoln MKS (2013-2014)
    Made between 8/25/2011 and 11/30/2013
  • Volkswagen Tiguan (2009-2014)
    Made between 6/2007 and 6/2014

When your vehicle is recalled, the problems described above should be covered under your manufacturer warranty regardless of mileage. If your vehicle has been to the dealership for any of these issues repeated times, you may have a claim under your state’s lemon law or the Federal Magnuson–Moss Warranty Act.

Keep in mind, the manufacturer has only a few chances to fix a vehicle before it’s considered a lemon. First, find out what qualifies as a lemon in your state. If your situation is all too familiar to what you see on the list, it’s time to consult an experienced lemon lawyer.

Likewise, if you’ve had difficulty getting your vehicle repaired in a timely manner, you may have a lemon law claim. NJ Lemon Law, for example, notes that a new vehicle, be it a car, truck, SUV, or motorcycle, only needs to spend twenty total calendar days in the shop for repair before it’s considered a lemon.

We can’t stress it enough: If you think your Ford, Volkswagen, or other new vehicle may be a lemon, it’s important for you to call upon an experienced lemon law attorney. In states like New Jersey and Pennsylvania, legal representation for any lemon law claim is 100% cost-free, meaning you never have to pay a penny, regardless of whether you win or lose. If you prevail in your lemon law case, you may be entitled to receive a complete repurchase, a brand new vehicle, or money to reimburse you for the decreased value and functionality of your lemon.

Feel free to email us with any questions.

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