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2009 Car Complaint Index

Thanks to consumer advocate Jack Gillis, author of the 2009 Car Book, and the efforts of the Center for Auto Safety, we are able to provide you with the vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA). Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better. The Car Book is available for sale through The Center For Auto Safety. If you are interested in purchasing a copy, please click here.

The 2009 Projected Car Complaint Ratings

MODEL	COMPLAINT INDEX RATIO
Land Rover LR2	29,480
Mitsubishi Lancer	21,146
Pontiac Solstice	15,236
Dodge Avenger	14,462
Subaru Impreza	13,973
Jeep Wrangler	12,783
Scion xB	12,236
Pontiac G8	10,799
Buick Enclave	9,101
Jeep Commander	8,724
Mitsubishi Outlander	7,851
Nissan Rogue	7,209
Honda Accord	7,115
Toyota FJ Cruiser	6,479
Nissan 350z	6,039
Volvo XC70	5,906
Hyundai Elantra	5,867
Dodge Nitro	5,716
Chrysler Town & Country	5,126
Nissan Titan	4,195

For more information on the NHTSA consumer complaint database, click here.

Reprinted with permission from The 2009 Car Book, 29th edition by Jack Gillis. © 2009 All Rights Reserved. Information presented here does not reflect the opinions of Kimmel & Silverman, PC, its attorneys or its staff.

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