Thanks to consumer advocate Jack Gillis, author of the 2010 Car Book, and the efforts of the Center for Auto Safety, we are able to provide you with the vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA). Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better. The Car Book is available for sale through The Center For Auto Safety. If you are interested in purchasing a copy, please click here.
MODEL |
COMPLAINT INDEX RATIO |
Dodge Journey |
10,152 |
Acura TSX |
8,277 |
Jaguar XF |
7,907 |
Volkswagen EOS |
7,574 |
Mitsubishi Lancer |
7,258 |
Volkswagen Routan |
6,952 |
Toyota Tacoma |
6,080 |
Jeep Wrangler |
5,840 |
Volkswagen Tiguan |
5,707 |
Chevrolet Cobalt |
5,682 |
Scion xB |
5,447 |
Nissan Titan |
5,278 |
Nissan Murano |
4,768 |
Toyota FJ Cruiser |
4,730 |
Honda Accord |
4,577 |
Hyundai Veracruz |
4,559 |
Mazda Tribute |
4,463 |
Lincoln MKS |
4,418 |
Volkswagen Jetta |
4,405 |
For more information on the NHTSA consumer complaint database, click here.
Reprinted with permission from The 2010 Car Book, 30th edition by Jack Gillis, Amy Curran, Julia Redmon, Brian Gillis. © 2010 All Rights Reserved. Information presented here does not reflect the opinions of Kimmel & Silverman, PC, its attorneys or its staff.
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