Car Complaint Index
2016 Car Complaint Index
Thanks to consumer advocate Jack Gillis, author of The 2016 Car Book, and the efforts of the Center for Auto Safety, we are able to provide you with the Top 20 vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA).
Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better.
The 2016 Projected Car Complaint Index Ratings
|Model||Complaint Index Ratio|
|Jeep Grand Cherokee||13,729|
|Mercedes Benz CLA||10,738|
|Chrysler Town & Country||10,196|
For more information on the consumer complaint database please visit the NHTSA website.
Reprinted with permission from The 2016 Car Book, 35th edition by Jack Gillis, Amy Curran, Peter Kitchen, Brennan Gillis, Eli Greenspan. © 2016 All Rights Reserved. Information presented here does not reflect the opinions of Kimmel & Silverman, P.C., its attorneys, or its staff.
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