According to the calls coming in, Mazda CX 7 and CX 9 drivers appear to be having turbo (turbocharger) and engine problems, and to make matters even worse, the manufacturer is trying to point the finger back at the consumer.
Our clients have experienced a number of Mazda engine problems, including illuminated engine warning lights, oil burning, excessive smoke from the tailpipe and/or a foul odor (especially during a cold start). Many are having repeat failures with their Mazda turbocharger being replaced numerous times. Others are reporting oil consumption problems and severe engine noise.
Even when under warranty, Mazda dealers are asking consumers to present all oil change and service receipts prior to service to confirm they are maintaining the vehicle according to warranty prior to fixing any Mazda turbocharger problem. Failure to produce proof of service could result in Mazda denying warranty coverage. Kimmel and Silverman Founding Partner, Lemon Law Attorney Bob Silverman has seen this in many of the cases he has handled and feels this type of conduct is outrageous and a clear breach of warranty.
We are also seeing Mazda dealers fail to properly include the customer’s complaints on the repair orders in an attempt to “cover up” the turbocharger issue. As we have reported before, every time you take your car in for repair, it is essential that you receive a repair invoice which outlines the problem and the dealer’s fix. Keep these invoices in a safe place, along with oil change and service receipts. You never know when you are going to need to provide proof of service.
If you are having Mazda turbocharger or engine problems, it is important for you to fight for your Lemon Law rights. If your Mazda turbocharger or engine problems results in your car being in the shop repeatedly or for an extended period of time, or if you are being denied warranty coverage, contact us to find out about your rights under State Lemon Laws and Federal Warranty Statutes. The only thing you have to lose is your Lemon.