We are continuing to receive calls daily on the 1 800 LEMON LAW hotline from distressed drivers waiting for their GM recall to be performed. Why are they waiting? Because parts are on back order and many, many drivers are waiting in line. Some of these folks are receiving loaner cars to wait for their GM recall to be performed; others not so lucky.
One of our clients, Joe, waited 72 days for his Chevrolet Cruze to be returned to him. THAT’S 72 DAYS FOR A GM RECALL! His story is featured in this television news story. He contacted us after his 2014 vehicle was out of service 30 days, a violation of the Pennsylvania Lemon Law.
Joe did settle his claim with General Motors and was offered a brand new vehicle or significant monetary compensation to reflect the diminished value of the car, plus continued ownership of the car. Joe opted for the compensation. His car is not branded in any way, his warranties remain fully in effect, he does not need to disclose that he received this money at time of trade or sale, and the money received was non-taxable. In addition, his legal representation was completely free to him, as GM paid his attorney fees and legal costs on top of what he received. And now his car is fixed and he’s happier than ever. His claim is one of many we have handed regarding cars being in the shop for extended periods of time due to a recall.
If your car has been in the shop an extended period of time due to a GM recall, and you are still covered under a GM warranty, look into your rights under State Lemon Laws and Federal Warranty Statutes. Feel free to contact us if you would like to see if you qualify for cost-free, risk-free representation. In the end, you may be entitled to much more than a repair.