Lemon Law Blog

Hey Ohio Drivers:  Do you have a question about your lemon law and consumer rights?  Join 1-800 LEMON LAW Communications Director Michael Sacks live on the AutoSmarts4U radio show, Saturday May 15th 1-3pm on News Talk 610 WTVN and call in  live at 614-821-WTVN (9886).  We’ll be answering all your questions on State and Federal Laws, car buying, recalls and more. And click here to check out Michael’s appearance this morning on Fox 28′s “Good Day Columbus.”

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Distressed drivers throughout Columbus, OH now have someone to tune into for useful automotive advice and information.  Join 1-800 LEMON LAW Communications Director and Automotive Consumer Advocate Michael Sacks every week for the 1 800 LEMON LAW Lemon Aid Minute, airing during AutoSmarts4U Saturdays between 1-3pm on News Talk 610 WTVN.

Every week, Michael shares words of wisdom on everything from recalls to dealing with defects.  You can also listen on-line at www.autosmarts4u.com.

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1-800 LEMON LAW is thrilled to provide weekly consumer news and helpful tips to AutoSmarts 4 U, the highly rated automotive call-in show heard every Saturday morning from 9-11 am on 103.9 WTDA FM in Columbus, Ohio.

Listen for Automotive Consumer Advocate Michael Sacks’ weekly Lemon Aid Minute and be sure to join MIchael for a live call-in show Saturday, June 6, where we will be discussing car buying tips and consumers’ rights under the Ohio Lemon Law and the Federal Magnuson Moss Warranty Act.

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Gadzooks!  For as long as we can remember, many of the 1-800 LEMON LAW family has spent their mornings listening to Preston & Steve, first on Y-100 and now on 93.3 WMMR in Philadelphia.  So, we were a little taken aback when the gang on the show started to sing a competitor’s jingle recently.  All in good fun, we dropped a quick note to our pal Preston, who told us he had been seduced by cookies (hey, who hasn’t?).  We asked how we could garner a mention, being that we are the oldest and largest in the land.  Preston immediately replied with the magic word…..donuts!

Yesterday, Jason Ryan from our settlement department, along with long-time employee Lori Lee Harrison, paid a visit to the WMMR studios armed with a few dozen sweet treats for the crew.  Preston & Steve kept to their word, telling their listeners we were “exemplary” and reminding them that 1-800 LEMON LAW is the only lemon law firm in the Nation honored by the American Bar Association.  They also let Lori & Jason sit in for the entire show, which was a big treat for both of them.

Here’s a picture and a soundbite from the show.  Thanks to Preston, Steve, Casey, Kathy, Nick, Marisa and the crew.  You guys rock!

Soundbite: 1-800-Lemon-Law Plug on the Preston and Steve Show!

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If you have been watching the news today, I am sure you have heard the news that President Bush will be lending Chrysler and General Motors up to $17.4 billion in short term loans from the US government.  The package does come with strings attached; they expect the manufacturers to be viable by the end of March and they put significant limits on executive pay and prohibit either company from issuing new dividends.  

So, what does this mean exactly?  It seems the ball is back in the manufacturers’ court and they have to figure out a way to significantly cut company debt.  Expect to see dealerships continue to close, service personnel to dwindle significantly, and the quality of warranty repairs, coupled with time allotted to warranty repairs, to be severely threatened.  But what is the alternative?  As the President pointed out this morning in his address, if either company declared bankruptcy, their service contracts and warranty obligations would not be a main priority.

Automotive Consumer Advocate and 1-800-LEMON LAW Communications Director Michael Sacks will be discussing the bleak auto industry outlook and answering automotive warranty questions tomorrow morning at 11am on Consumer Hotline on WDEL AM, 1150 on the dial in Wilmington, Delaware.  Last time, Michael appeared on the program, a caller phoned in with a Volvo problem and ended up $7,000 richer, so it pays to listen. 

Also, everyone’s a member of Facebook these days, even the gang at 1-800 LEMON LAW. If you are a client, former client, or just a fan of our services, we invite you to our new Facebook page and become a fan.  

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We frequently mention our TV and radio appearances on the blog, with the hope that consumers will tune in and learn.  Automotive Consumer Advocate Michael Sacks, 1-800 LEMON LAW Director of Communications, recently joined Spencer Graves on WDEL’s Consumer Hotline, when a call came in from a distressed driver with a Volvo XC90.  He had close to 50,000 miles on his vehicle and he was constantly complaining about a transmission problem.  The dealer was being as helpful as possible; they replaced several components but after a while, they told him it was “a normal characteristic of the vehicle.”  The listener did not know what to do; he loves his vehicle but he thought he was entitled to something for his problem. Michael asked the listener to forward his repair invoices to him Monday morning.

Michael reviewed the invoices with the 1-800-LEMON LAW legal team and it turned out the listener had a strong claim under the Magnuson Moss Warranty Act.  Three weeks later, he settled his claim for $7,000, plus he gets to keep his vehicle, the extended warranty is in full effect (so if there is a transmission problem, Volvo is obligated to fix it), and the car is not branded in any way, shape or form.  Needless to say, our client was very happy.

This comes on the heels of Ernie from Wilkes Barre, PA who called when he heard Michael on WILK News Radio. He had already gotten rid of his Land Rover after he suffered numerous problems and he wanted to know if we could do anything.  He sent in his paperwork and Lemon Law Attorney Jacqueline Herritt succeeded in getting him $5,000. Ernie received $5,000 just for listening, and faxing in a few papers!  And, of course, neither consumer paid a dime for our legal help.

Remember, never be afraid to ask for help.  If you want to see if you have a potential lemon law or breach of warranty claim, click here and we will get in touch with you promptly.  And remember, to keep an eye on our blog for our next TV and/or radio appearance.

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