It’s the list the car companies do not want you to see. The 2014 Car Car Complaint Index is out. The list, compiled each year by consumer advocate Jack Gillis and published in his Car Book, takes a look at which cars receive the most complaints per sales. These complaints are filed with the National Highway Traffic and Safety Administration and can be accessed through their on-line database.
Topping the list this year is the popular Nissan Pathfinder, which is no surprise to us. We have previously reported in our blog about Nissan Pathfinder transmission complaints where the consumers are complaining of a violent shake which worsens at higher speeds. Nissan Pathfinder transmission complaints started in 2009 but they have continued, especially in the 2013 model. 1 800 LEMON LAW has successfully represented numerous Nissan Pathfinder drivers with the transmission issue.
Second on this year’s list is the Pathfinder’s cousin, the high-end Infiniti QX60. Many complaints have dealt with the airbag issue. Apparently, there was an issue with the occupant classification system where regardless of the size of the person in the passenger seat, the airbag light would not come on and the airbag would not deploy. At the end of March, a recall was issued by Nissan to address the problem.
Number three is the Hyundai Santa Fe. The popular vehicle has had drivers complaining of alignment issues and stalling concerns.
Fourth is no surprise. It’s the Ford Focus with the ecoboost transmission. We have successfully resolved numerous claims regarding the Ford Focus transmission and worked on a comprehensive TV investigation surrounding the problem. The ecoboost transmission was designed to boost fuel economy, but many consumers have also said the transmission boosts them right out of their seat with constant jumping and lunging.
Fifth is the Cadillac ATS with folks complaining of check engine lights, rough idling and stalling.
You can view the entire car complaint index here.
It’s important to note that just because your car is on the list does not mean you have a lemon. It simply means folks have complained about the vehicle and their complaints are subjective. On the flip side, we do know that car companies pay attention to the list and in many cases take these issues under advisement for future production. And if you are dealing with an issue such as a Nissan Pathfinder transmission complaint and the dealer is not taking you seriously, you know it’s time to contact a Lemon Law Lawyer and fight for your rights.