Comments on: More problems for Ford–Paint Defects in 2000-2005 models

By: Lori

Lori — Mon, 17 Nov 2008 19:25:15 +0000

Update on my 2004 Mustang,
more peeling then ever on my car, even the dealers body shop admitted that it was defective paint. But because it was out of warranty they would have to charge for a full paint job. I called Ford directly and they told me the same but said what a great time to buy a new car!! I will never buy a Ford car again. There paint is so bad that I am going to have to go independent to get my cat looking great again. The car runs great because I have babied it and really took care of it. But if not for that I don’t know.
The Dealer sure didn’t want to deal with me, avoidance was the term I would use to best describe Ullman Motors owner in Washington State. The whole thing is unbelievable and with a big BUYER BEWARE FOR MUSTANGS OF 2004 AND UP. I have been on other sites that are devoted to Mustangs and the owners of 05,06,07’s are having the same problems.
Q

By: mary m.

mary m. — Fri, 14 Nov 2008 23:04:16 +0000

the paint on the rear bumper of my 2005 taurus started to blister and peel off about a year ago. the dealer told me that the bumper had to have been impacted (even though there was no dent) and that had caused the paint to blister. i paid $566 to have it repainted in june and now the same thing is happening all over again. the dealer says the car must have been impacted again. i can’t believe it.

By: Admin

Admin — Fri, 14 Nov 2008 19:55:16 +0000

Lori, did you speak to anyone at Kimmel & Silverman regarding your claim?

By: Lori O

Lori O — Fri, 14 Nov 2008 16:09:42 +0000

This is Lori #89 - Well Ford dealership has offered 50% on repair of the roof of my 2005 Explorer. This is not acceptable in my opinion. Still waiting on Attorney’s to get back with me regarding a Class Action Suit. Will keep you posted.

By: Theresa

Theresa — Fri, 14 Nov 2008 13:25:54 +0000

I too own a 2003 Ford Escape XLT. First the roof began to peel just above the windshield. Now it’s peeling on the back hatch just below the window, and also on top the roof. While my vehicle was in warranty I contacted my dealership where I purchsed my vehicle and was told that Ford would not stand behind their product. I contacted customer relatiions and was told they would not do anything. I don’t feel this is right and I would like people to contact me as I intend to go to the top and the more people with the same problem the better. I can be contacted at TereWaeiss@yahoo.com

By: Andy

Andy — Wed, 12 Nov 2008 19:13:06 +0000

Same problem. 2005 Mountaineer. Paint is peeling only in the grooves in the roof. Peeling right off exposing the primer. It’s out of warranty, so the Mercury body shop gave me a quote ($472 to repaint the roof). They said since it wasn’t my fault they’d take off 10%. So generous. I called Ford’s 800 number and talked to a lady for a LONG time giving her all of the information. She finally came back and said there’s nothing they can do for me at this time, but keep the receipts. And then she told me that if I’m a veteran or if I know one I can save $500 on a new ‘08 Mercury. Yeah, that’ll happen…

By: Scott

Scott — Wed, 12 Nov 2008 18:45:46 +0000

I have a paint problem on my 2006 Mustang. I took it to the dealer before the 3 yr b to b waranty expired regarding the hood (aluminium) paint blistering. The dealer said that they were familiar with this problem
but had to submit the claim to Ford for authorization. The claim was DENIED! The dealer reffered me to Ford customer service whom explained to me that paint is only covered under warranty for 12,000 miles, period! Ford then reffered me back to my the dealer to “work something out” for a repair. I guess I’m on my own on this. No wonder that nobody is buying their vehicles. I have discovered that there is gasing were the 2 hood panels are bonded together causing the blistering from the white powder created beneath the paint.

By: Oh God my paint.. - Ford Truck Enthusiasts Forums

Oh God my paint.. - Ford Truck Enthusiasts Forums — Tue, 04 Nov 2008 23:11:10 +0000

[...] situation may be like this one: cbs5.com - Document Reveals Ford Knew About Paint Problems More problems for Ford–Paint Defects in 2000-2005 models | Lemon Law Blog If you can find evidence Ford is deliberately covering up paint problems like yours, it could help [...]

By: Lori O

Lori O — Tue, 04 Nov 2008 14:20:47 +0000

I am having the same problem also with my 2005 Ford Explorer. Took it to the dealership and was told it will not be covered as I am over the 36,000 miles. I call the 800 # and am waiting for a reply from them. I am not hopefull though. I also have contacted an attorney that deals in class action law suits and they are checking to see if one has been started or not. I will keep you posted once I have more information on the law suit. It does not appear that one has been started yet.

By: Shell

Shell — Wed, 22 Oct 2008 16:25:13 +0000

Same problem - 2003 gold Ford Escape with peeling paint on the hatch under the window and on the roof right above the windshield. I took it to a Ford dealer who told me to fight with Ford would be pointless, but my mechanic told me I could pay $1100 to fix it and it will just keep happening. Is it really a waste of time to fight with Ford?

By: LINDA

LINDA — Mon, 20 Oct 2008 02:06:57 +0000

I have a 2002 ford taurus and all of a sudden about 6 monthas ago the paint started to blister up and peal off my hood and now the passanger side mirror, has anyone had any luck with ford helping with the problem?

By: jenny

jenny — Sun, 19 Oct 2008 04:12:03 +0000

I have a 2000 ford F250 and the paint is completely peeled off the roof and most of the hood! It makes my truck look terrible! They don’t want to build anything that lasts anymore!!!!!

By: Mark B.

Mark B. — Wed, 15 Oct 2008 13:28:30 +0000

I called Ford’s 800 number and after a detailed discussion they called the service manager at my local dealer. I was told there are currently ‘no programs’ or listed recalls to resolve this problem. Apparently they are not acknowledging this issue.

By: Mark B.

Mark B. — Wed, 15 Oct 2008 12:59:19 +0000

Paint is blistering on the front edge of the hood on my 2002 Explorer. Has anyone gotten relief and if so, how?

By: Ed M.

Ed M. — Mon, 13 Oct 2008 17:11:50 +0000

I have a 2004 Ford Explorer XLS and the paint is chipping off on the roof of the car in two locations. I am scared to get a car wash fearing more paint will come off. I contacted Ford and they told me that there was noting they could do since it is not covered under any warranty. Please help.

By: Natasha S.

Natasha S. — Fri, 10 Oct 2008 23:50:17 +0000

I have the same problem as everyone posting above. I have a 2003 Ford Escape (gold/ash paint). In 2007 paint started separating on either side of hatchback window on the seem. Visually, it was like the fingers of the paint let go…now it is much worse and is spreading and getting bigger. I went to the dealership back when it started happening and they quoted $400 at that time to repaint and the warranty had expired 3 months earlier. I can tell you that I will not buy another Ford again. I will go back to Toyota or other foreign brand…I will seek the advice from above and call Ford, and report on the BBB.

By: Gary E.

Gary E. — Fri, 10 Oct 2008 21:29:47 +0000

I have a 2002 Ford Excursion and the paint on the roof is cracking, blistering and rusting under the blister. Ford of course told me it isn’t their problem because it is over three years old, gee what a surprise! I took the vehicle to the body shop for an estimate and that came to $1,292.00. The body shop said the problem is because of Ford. I’ll ride around with a sign on my Excursion telling the public how bad Ford’s paint is on their vehicles, I wonder if they would like me to park the Excursion by the dealership with the sign on it. I know the economy is bad but it could get really bad for Ford if consumers don’t purchase their vehicles because of the paint problem.

By: Amy L.

Amy L. — Fri, 03 Oct 2008 16:55:33 +0000

Does anyone know what I could do to get Ford to pay for their paint problem that they seem to be denying??? 2003 Ford Escape

By: Amy L.

Amy L. — Fri, 03 Oct 2008 16:54:08 +0000

I too own a 2003 Ford Escape. First the roof began to peel just above the windshield. Now it’s peeling on the back hatch just below the window, and also on top the roof. I notice everyone else is having the same exact problems. I also had to have have new axles put on. Ford quoted me a price of $1,000 for that problem, and told me I woulden’t be able to find the parts anywhere else. BS!. I got the parts at Advance Auto Parts, and had a local garage fix it for $200. They not only lied to me but was also gonna rip me off by about $800. I like my Fords but not their customer service.

By: Kathy Lenberg

Kathy Lenberg — Thu, 02 Oct 2008 22:45:09 +0000

I own a 2002 Explorer Sport Trac that had paint cracking on the hood, roof and the cowlings (fenders). Ford repainted ONLY because we caught it before the 3 yr warranty was up in 2005. Now the tailgate is doing the same thing and FORD won’t do a thing! Another FORD bad paint job story! We’ll probably contact the BB, but altimately, we’ll be responsible for fixing the bad paint job. Our vehicle is also black. We won’t be buying another FORD either. Why buy a FORD when they don’t stand behind their product and fix this piece of s@#$#t. By the way, back in 2005, there was a bulletin out on this problem. However, they would only repaint the areas that showed the cracking - even though they knew that the WHOLE vehicle needed repainting.

By: lana

lana — Thu, 02 Oct 2008 15:33:51 +0000

I own a 2002 Mercury Mountaineer and mine to is peeling and chipping and bubbling in many of the same spots! Also, my liftgate cracked too!!
I called Ford and they are not taking any actions to fix this problem at all. We are just screwed! I paid alot of money for this truck and soon it will be nothing but a rust bucket!!! FORD NEEDS TO MAKE THIS A RECALL!!!!

By: andy giles

andy giles — Fri, 26 Sep 2008 12:59:37 +0000

I own a 2003 explorer.The paint is peeling from the hood at the front of the vehicle.I took it to the dealer and they would not help.I then took it to a body shop where they happened to have their company metallurgy expert on site. He said that the aluminum was corroding and that was the cause of the problem.He also said that Ford should fix the problem since it should be under a rust warranty.

By: Tracy J

Tracy J — Wed, 24 Sep 2008 13:54:07 +0000

Update on my 2003 Ford Escape … Ford is gonna pay 2/3rds of the cost of repainting my roof just as they did when they repainted the hatchback. They’ve had it a week and I’m suppose to pick it up today. My cost .. $230 … guess that’s better than having to pay for all of it. It still upsets me that I’ve had to go through all this anyway .. they should have recalled this like they’ve done other paint problems in the past.

By: Lori

Lori — Sun, 21 Sep 2008 21:56:05 +0000

I own a 04 Mustang and I am having problems with clearcoat peeling, bubbling and small rusting under the hood where the paint has completley come off.
help

By: Nick

Nick — Sun, 21 Sep 2008 11:11:43 +0000

I too have been having paint problems with my 2003 Ford Escape peeling. It has gotten really bad. What can I do?