Lunging and jumping and jerking, oh my! Sadly, the 1 800 LEMON LAW hotline is lighting up with calls from 2014 Jeep Grand Cherokee owners dealing with transmission troubles in their brand-new vehicles. The Jeep Grand Cherokee transmission problem is strikingly similar to the issues we are seeing with the Ford Focus and Fiesta vehicles. In an effort to meet EPA standards, Chrysler modified the transmission, changing a standard transmission into a manual unit.
Does this help Jeep owners achiever better gas mileage? Possibly, but at the time, many drivers are saying that it has negatively affected the drivability of the vehicle. And when they are complaining on the Jeep Grand Cherokee transmission problem to the service advisor, they are being told it’s a normal characteristic of the vehicle. Keep in mind however that just because it’s a normal characteristic of the Jeep does NOT mean it’s normal.
If you are dealing with a Jeep Grand Cherokee transmission problem, you must bring the matter to the dealer, even if the issue is intermittent. Try to be as descriptive as possible in terms of the issue you are dealing with and offer to take the service adviser on a test drive in an effort to duplicate the condition. And make sure every visit comes with a repair invoice where they document your complaint and what was done to address your complaint. Do not let them keep repair orders open if possible.
Once you are in the shop repeatedly for your Jeep Grand Cherokee transmission problem, look into your State Lemon Law to see if you are entitled to compensation or feel free to fill out our Get Rid of Your Lemon form. We will be glad to review the situation and determine if and how we can help free of charge.