Honda is well-known for their quality and customer satisfaction, resulting in impressive sales and driver loyalty year after year. Sadly though, they have now fallen into a trend we have seen from other manufacturers–stating an issue is normal when in fact they have no fix. Despite the numerous drivers complaining of a Honda Pilot vibration problem, the car company insists that it is a normal characteristic of the vehicle.
Honda Pilot drivers have called into the 1 800 LEMON LAW hotline complaining of vibration in steering, braking and the center dash, and while dealers have performed minor adjustments, they are now telling consumers no fix is available. Some drivers feel the blame should be placed on Honda’s VCM system, also known as variable cylinder management, a system used to disable one back of cylinders during certain periods (ie highway driving) of driving to save on gas mileage. This is commonly referred to as “eco boost.” While this has not been proven, we have seen other instances of manufacturers, including Ford and Chrysler, trying to improve gas mileage while simultaneously causing numerous other usability problems.
If you are dealing with a Honda Pilot vibration issue, make an appointment at an authorized Honda dealership as soon as possible. Offer to take the service adviser on a drive to illustrate the problem you are experiencing. Make sure when you pick up the vehicle, you receive a repair invoice–do not let them keep the ticket open. If they verify the problem, make sure that is written on the repair ticket, even if they do not fix it. If they say there is no fix, make sure that is written on the repair invoice. Once you are in three or more times, it is essential that you look into your rights under State and Federal Laws.
If you are suffering with a Honda Pilot vibration problem, feel free to submit your information here to determine if you are entitled to 100% cost-free help under State Lemon Laws or Federal Warranty Statutes. You could be looking at a new car, a complete repurchase or significant monetary compensation to reflect the diminished value of the vehicle. The key is to continue to document the issue and to fight for what you are rightfully entitled to receive under law.