We have received quite a few calls on the 1 800 LEMON LAW hotline from folks complaining of an intermittent shifting problem with their 2009-2010 Ford, Lincoln and Mercury vehicles. This is an intermittent problem involving difficulties getting out of park and drivers may also find that their interior/exterior lighting, power windows and door locks could be affected as well. According to the information we have received, this problem affects 2009-2010 models produced prior to May 28,2010. The following models may be affected: Ford Edge, Ford Flex, Ford Taurus, Ford Focus, Ford Escape, Ford Expedition, Ford Mustang, Ford F-Super Duty Truck, Ford F-150, and Ford E-series. Lincoln MKX, Lincoln MKT, Lincoln MKS, Lincoln MKZ, and Lincoln Navigator. Mercury Sable, Mercury Milan,and Mercury Mariner.
If you are experiencing the shifting problem, it is very important that you set up a warranty repair with your authorized Ford Lincoln mercury dealership as soon as possible. The service department does have several potential fixes, but they are not sure they have an end-all, be-all solution. If you have this problem after continuous trips to the dealer, please call us at 1 800 LEMON LAW (1800-536-6652) or e-mail us and we will be glad to review your situation to see how we can help.