Lemon Law Blog

We have previously reported about the numerous problems Ford and Lincoln drivers are encountering with their Microsoft Sync / My Touch systems.  Dropped calls, navigation failure, and computer issues are just the tip of the iceberg and now many consumers are being told another software fix will not be available until June 2012.  We have seen this problem in numerous Ford models, including the Edge, Focus, Explorer and Escape and well as the Lincoln models, most notably the MKX; and we have already represented numerous clients throughout Pennsylvania, New Jersey, New York, Maryland  and the Northeast with this situation.

If you are back to a Ford or Lincoln authorized dealership three or more times for problems with your Sync, it is imperative that you look into your Lemon Law and Breach of Warranty rights.  You could be entitled to free legal representation and either a new vehicle, a complete repurchase, or significant monetary compensation based upon your issue.  Beware of dealers offering to make a couple payments to comfort the blow; this could serve as a settlement and ruin your Lemon Law claim.  You are entitled to certain remedies and the responsibility lies on the manufacturer, not the dealer. If the dealer is offering something that you feel is less than you deserve, chances are it is less than you deserve.

For more information regarding your sync situation and to see if you qualify for free Lemon Law or Breach of Warranty representation, please fill out our Get Rid of Your Lemon form by clicking here.  We will review your information and see if recourse is available.

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We are receiving many calls on the 1-800 LEMON LAW hotline from folks who are suffering significant transmission problems, where the vehicle is having troubles going from one gear to another.  Most notably, we have taken several Ford Explorer cases this week. In two of these cases, they were in for transmission repair significant times under warranty and now, they are out of warranty and have to pay for a new transmission.

Folks, if your vehicle is younger than six years old, and you have been in three or more times under your original or extended warranty for transmission repair, we may be able to help.  Under State and/or Federal Law, you could very well be entitled to monetary damages to reflect the diminished value of the vehicle as a result of the problems you have encountered EVEN IF YOU ARE NOW OUT OF WARRANTY.

Furthermore, if the vehicle is still relatively new and you are still under manufacturers warranty, you may even be entitled to a new vehicle or a full refund if you qualify under your State Lemon Law. 

The bottom line is that transmission troubles need to be taken seriously.  Even if the car is now fixed.  You want to always protect yourself “down the road.”  And yes, the pun was intended.

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