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Equinox and Terrain Vibration Is Shaking Up Customers

December 11, 2015 By: LemonLaw Category: chevrolet equinox, gmc, vibration

General Motors drivers remain all shook up over vibration problems with their vehicles. We had previously written about GMC Sierra and Chevrolet Silverado vibration problems and now you can add Chevrolet Equinox and GMC Terrain vehicles to the group as well.

According to the technical service bulletin issued by General Motors, drivers can experience Equinox and Terrain vibration problems in the steering wheel at slow speeds. Drivers may also hear a moaning type noise in the hydraulic power steering system. This vibration condition is most prevalent during slow parking lot maneuvers or when the vehicle is stationary and the steering wheel is turned.

If you are driving a Chevrolet Equinox or GMC Terrain and experiencing vibration at slow speeds and/or noise in the steering, make sure you take your car for service to a General Motors authorized dealer. Offer to take the service adviser on a test drive so they can verify the issues you are complaining about. Lastly, make sure that when you pick up the vehicle, you receive a detailed repair invoice which outlines mileage in, mileage out, the complaint, and what was done to fix the problem.

If you are back repeatedly for an Equinox or Terrain vibration issue, you should certainly look into your rights under State Lemon Law or Federal Warranty laws. You could be looking at a repurchase, a new car, or monetary compensation to reflect the diminished value of the vehicle, and legal representation under these laws is 100% cost-free. Click lemon law firm listings to find a Lemon Law firm in your state that may be able to assist you.

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5 Responses to “Equinox and Terrain Vibration Is Shaking Up Customers”

  1. #1 Joyce Christian says:

    My 2016 has a vibration at a slow speed. I took it to a Chevtolet dealer (where I bought it) and they told me it was a strain on the motor because it was a four cylinder. What can I do?

    • #2 Charlene Hall says:

      I also have this issue! When I hit 20mph I hear a vibration or sometimes when I’m turning but only at slow speeds. I see a Service bulletin but not covered under warranty.

      • #3 Tracie says:

        Totally agree took are Equinox in 44,000 miles a torque converter .Really I thought we bought a reliable vehicle

        • #4 Kevin ogden says:

          I have a 2016 terrain with v6 I experience severe vibration in steering wheel along with slight jerking motions during turns at high speeds. Had it in at the dealer they said there’s nothing wrong with it “drives like every other terrain” I think a lawsuit needs to be filed my dealer only fixes things if they absolutely have to. I had a 13 equinox that had a bad tranny at 20k miles a couple years back. I had to go in four different times then they acted like they were doing me this big favor by fixing it and before that we had a 12 Cruze that would stop accelerating randomly putting us in very bad situations. I don’t know how many more chances I can give gm me and my family have bought so many gm vehicles over the years u would think that they would want to keep loyal customers. Guess they don’t care

          • State: Florida
        • #5 Holly Spence-Blosch says:

          So I had to take my 2013 GMC Terrain (80,000 miles) in to GMC Dealership (Billion Auto) to get the Rear Main Seal replaced that was covered under warranty in January 2018. Since taking it in to have this issue fixed I have had to take the car back to them FOUR times because when they put the transmission, drive shaft and other parts back together they did not set the “Transmission Code” properly so they had to fix that, the 2nd time it was making some noises as I was driving it and they said it was something I cannot remember what it was, the 3rd time I took it back because everytime I turned it made a loud crunching noise and they found that when they put the drive shaft back in that the bolts were not properly “torqued” and so it was not tight so they had to re torque the bolts, and just yesterday March 14th took it back again because the transmission still doesn’t feel right. (I tried to go through GMC directly and was referred back to this place who has NOT been able to fix my vehicle properly) so very hesitant I returned to the GMC dealership (Billion Auto) and dropped my car off for the 5th time since January! They had a “transmission mechanic” go for a ride with me (who by the way just was moved to this position) who had no idea what Transmission Codes were but he did notice that the RPM’s go up to 5 (5000) before it down shifts so he said “we will need to keep your vehicle and take it apart to find out what is going on” and when we returned to the dealership the Manager asked me if I have changed the transmission oil (Yes, I corrected him and said you mean transmission fluid) I told him no because you cannot even check the transmission fluid in this type of vehicle as it has a seal/cap for transmission so there is not a dipstick to check it. Needless to say, I am extremely worried that I am never going to have my vehicle the way it once was when it ran properly and quite frankly very nervous driving it especially since I have to drive the Interstate everyday to go to and from work. Anyone have any suggestions on what I can do?

          • State: Iowa

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