Blowing Your Top Over Your Convertible?
This Summer, the 1-800 LEMON LAW phone lines are abuzz with folks who are suffering with faulty convertible tops, most notably with the new hard top models — the Chrysler Sebring, the BMW 335, the Volvo C70 and the Volkswagen EOS. If you are suffering with continuous problems with your convertible top, please know that the defect does represent a significant non-conformity that affects the use, value and safety of the vehicle, and State Lemon Laws and Federal Warranty Laws are here to protect you. It is especially important that you pick up a warranty repair invoice each time you take your car in for service. These invoices specifically identify the problem the consumer is complaining of, the amount of the days that the car was in service, a detailed explanation on how the problem was fixed, and a list of all the components replaced in the vehicle.
We have noticed that there are certain potential convertible clients who are NOT receiving repair tickets each time they bring their car in, either because they are told a repair ticket is open or the part is on back order (particularly frustrating during the season you use the convertible the most.) Try not to take that for an answer and firmly request proof of your repair visit. If you get nowhere, start a log with the the date, mileage and details of each visit. This information will help a great deal when it comes time to file a claim.
If you have any questions about your convertible, fell free to drop us a line or call us at 1-800 LEMON LAW (1-800-536-6652).
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