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Audi Oil Consumption Problem Running Rampant

September 27, 2012 By: LemonLaw Category: Audi, oil changes

We are getting numerous calls on the 1 800 LEMON LAW hotline from Audi A4 and Audi S5 drivers who are going back and forth to the dealer regularly because their oil light keeps coming on.  It seems many Audi drivers are dealing with an oil consumption issue.  Audi service advisers cannot always figure out the origins of the consumption problems, however we have seen several instances of  engine replacement.  If the matter is not addressed promptly, it could result in significant internal damage to the vehicle.  Although a majority of our cases have been with Audi A4 and S5 models, we have also seen the problem in A5 and A6 models as well.

If your oil light comes on in your Audi,  it is essential that you bring the car to an Audi-authorized dealership as soon as possible.  Make sure they provide detailed repair invoices each and every time the car is at the shop.  If you have to return repeatedly for oil consumption tests, it is essential that you keep records of all tests and results.

Many of our clients have been successful in their Audi oil consumption claims, with cases resulting in repurchases, replacements and monetary compensation.  And, if we can help you, the legal representation is completely cost-free under the fee-shifting provisions of the State Lemon Laws and Federal Warranty Statutes. The outcome depends on the age of the vehicle and when the problem began.   If you are experiencing an Audi oil consumption problem, fill out our Get Rid of Your Lemon form.  We will review your situation and let you know how we can help you get back on the road to recovery.


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160 Responses to “Audi Oil Consumption Problem Running Rampant”


  1. #1 chris wirkowski says:

    purchased audi a4 used at yonkers auto mall. live in ct have been to new york twice and now about to go third time monday consumes oil and dealership repair shop keeps stating thi is normal and in spec pleaese help

  2. #2 LemonLaw says:

    Chris: We will reach out today to see if there is something we can do.

  3. #3 Raymond says:

    my 2000 a4 oil light keeps flashing on i just had and oil change and i dont no what it could be 10/14/2012

  4. #4 Holly Loudenslager says:

    Hello,

    I have been experiencing the same oil consumption problems with my Audi A4 2011. I believe there is something wrong with this year’s manufacturing and no one at the dealership nor headquarters level is willing to listen or agree with me. They have offered me service packages to keep me quiet and to further try to convince me that this behavior is normal. Please help me out!

    Thanks,
    Holly

  5. #5 shafied says:

    i had the same problem ,erery month the audi a4 say on the computor that a qt of iol need needed and the oil is too low.I just brought this car from a dealer on boston rd about 5 month ago for 23000$ and finance through bank.What can i do ,this car is a lemon.

  6. #6 Angel says:

    Bought a 2009 A4 2.0t about 4 months ago and have been to the dealer for the oil light 4 times already. They continue to tell us the same thing; “this is normal and may be due to your driving conditions”?!?!?!.. We driving the car probably less than 100 miles a week so this is ridiculous… The car only had 25k miles on it when I bought and has the CPO extended warranty up to 100k.. But if I need to put a quart of oil in this thing once a month – then something is completely wrong…… How should I proceed?

  7. #7 LemonLaw says:

    Angel: We have resolved a number of these cases. Please visit http://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state.

  8. #8 Meryl Kaye says:

    I just saw these comments. I have a 2007 s4 with 60,000 miles and am trying to decide whether or not to keep it. Since the very beginning I have had to add a quart of oil about every 1200 miles and the response I have been given by the dealership is that this is normal and nothing to be concerned about. What are your thoughts. I do not think I have ever had a compression test done. Would that be something at my expense?

  9. #9 donna says:

    just purchased a a4 2.0t wagon on feb. 9 from private person.
    oil light came on 3 days after purchase. come to find out this is a common problem. took it to dealer for oil consumption test. – it failed and was determined it needed a $4200 piston ring replacement. no warranty, contacted audi of america several times and they refuse to pay for the repair. furious

  10. #10 Tom says:

    I have been a mechanic for 30 years and have only seen this type of oil consumption with cars that have milage of over 90K and the usual cause is worn valve guides. I have a 2008 Audi A4 2.0L Turbo. I bought it used and love the car, but, this oil consumption situation needs to be addressed by the manufacturer. However, any manufacturer will procrastinate as long as possible mainly because the majority of owners will not challenge the dealers after being told that the problem is within specs. If it is within specs why then do my other 3 vehicles not go through oil like this. I have a 2002 VW GTI 337 (Limited Edition 25th Anniversary only 1750 sent to the USA) and it has over 200K miles and before I change the oil every 4000 miles I check it first. I DON’T LOOSE ANY NOTICEABLE AMOUNT EVER. Yes, It is the original engine and have never done anything other than standard maintenance on it. With current technology and modern alloys being used any engine that is properly maintained and not leaking oil should not only last for at least 300K+miles without any major repairs but not consume oil at the rate these are. I will be disassembling this motor to find the exact cause of the oil consumption and as I stated before I will be looking very close to the valve train, specifically the valve guide clearance and seals, for excessive wear & clearance. There are a limited amount of things it can be the valve guides &/or seals, oil control piston rings and as a long-shot it could be the turbo itself by oil getting past the seals and getting into the turbine or vane area. I say these things because the chrome exhaust tips at the rear of the car are black and this points to oil being burned in the combustion chamber and going out the exhaust. I know many would say if that is the case the plugs would foul, turbo failure or clogging, catalytic converter would clog and there would be black smoke out the exhaust. All this would be true for a big oil leak, however, at a rate of 1 to 1 1/2 quarts per 2000 to 2700 miles the amount of oil being burned in the engine is minuscule and not at a rate that would build up carbon deposits in the catalytic converter clogging it or put out any noticeable smoke while driving. In fact with temperatures inside the combustion chamber being 2000+ degrees there is probably very little carbon buildup on the top of the pistons or even on the valves themselves. If you consider how many times the spark plugs fire over the course of driving 2000 to 2700 miles the amount of oil being burned in each cylinder is most likely well within specs. HOWEVER, KNOWING DAM WELL THAT THIS CONSUMPTION SHOULDN’T HAPPEN AFTER BREAK-IN IT SHOULD BE RECTIFIED.

  11. #11 Scott says:

    Have a 09 A4 2.0 turbo adding a quart of oil every 200 yes 200 miles
    Paid 702.44 for part one testing at dealer, Did nothing waste of money,
    Why would Audi not want to step up and due THE RIGHT THING, they know the problem. The piston rings were incorrectly manufactured,100%
    Audi’s responsibility. I hope enough people come forward to force Audi to
    except responsibility or if they choose to turn a blind eye, my hope then would be fallout far greater monetarily to Audi then fixing the problem.

  12. #12 Lee F. says:

    Thanks Mechanic Tom for your insight! Recently purchased 2010 A5. Oil consumption issue every other month or 1,000 miles. Never had this issue with any other car. Where’s the “Truth in Engineering” that Audi stands by?

  13. #13 Sherry says:

    I too have an A4 (2009) and my oil light goes on every 3,000 miles. And the dealer also says that this is normal. Normal, for what? or normal for who? I see that others experience the same thing within fewer miles, however, in my 30 years of driving, I only had one car that burned oil and that was a Chevy Manza with 100K miles on it. Somehow I thought Audi’s were different. I had wanted an Audi since I could drive and now that I have one, I’m hugely disappointed that the manufacturer indicates that this amount of oil consumption is within “their acceptable limits”. Well, I’m the customer and it is “not within MY acceptable limit.” Isn’t it about pleasing the customer and not just creating your own rules for how you can get around an issue you cannot fix. In addition, the most fundamental thing someone wants in a car is dependability. Does this give me the confidence that my car is dependable? No!

    Why would I buy another Audi? Who wants to go in every 1K or 3K miles to get their “oil topped off” We are all busy and have more important things to do than to make friends with the service guy at the service department at the Audi dealer.

  14. #14 Casey says:

    My 2009 Audi A4 63,000 is going through a quart of oil every 200-300 miles. Out of warranty at this point. Taking in for oil consumption test on Friday but worried Audi won’t cover because of no warranty. I am furious that there has not been a recall on this issue! Wondering if Lemon Law has lawyers in Oregon? Has anyone has success with them doing the work without the warranty?

  15. #15 Jennifer says:

    I purchased a 2009 Audi A4 2.0T one year ago, with 42K on it. I bought the car on a Thursday, I needed to bring it back to the dealer on Saturday because the oil light came on! I told them that it was ridiculous considering I just bought the car the previous Thursday night! I have had it taken back 2-3 times after that. The warranty ran out, although the sales person told me I had another 40K to go when I bought it, and Audi wanted $200 for the first test to determine what test they needed to do next! They wanted about $400 to find the problem and then would of probably charged another $500 to fix the car.

    I just changed the oil in the car, ONE WEEK LATER the car is asking for a quart of oil because its low!? If I don’t put oil in the car within a few days, while I am driving, the car will shut off and I will loose power steering. I don’t think this is safe while traveling 50mph on the road and the car just shuts off. I wish I never got this car, I have spent so much money in just oil, its crazy!

  16. #16 Adam says:

    I purchased a 2008 Audi A4 2.0.T Quattro from a dealership in Ohio and reported issues on my third day of ownership and now they have had the car for 5 days and I have been without a car in total almost 2 weeks because I was unable to drive it before i took it in. Now, I have been waiting for oil consumption tests and have been given no update other than that. I dont know if I have any ground to stand on when it comes to the lemon law but this is ridiculous.

  17. #17 Teresa says:

    Purchased my Certified 2010 Audi A4 2.0 in January in NY. Since then (4 months), the oil light has come on THREE times to “add one quart of oil.” Had 27,900 miles when I bought it, now has 34,500, so that averages less than 2000 miles per quart! When I called last month to inquire about the usage, Audi service implied it could be “normal” but if it seemed to be a problem, then could do an oil-compsumption test. Would that be covered by the CPO warranty? Do I need to have that done at the dealership where purchased? Or can I go to any Audi service? Should I just see what that test turns up before I start freaking out? (Thinking of writing a letter to Audi since it seems to be a “known issue.”) Any advice?

  18. #18 Kim says:

    I bought an Audi certified 2009 A4 last march. I have had two occasions when they have had to do an oil consumption test. my husband and son were driving back from South carolina and a steady light came on saying minimum with a pic of the oil can. The dealership told me to get some 5w30 synthetic oil. How many times do you have to have an issue before a lemeon law attorney can help?

  19. #19 LemonLaw says:

    @Kim: Please contact us at http://www.lemonlaw.com/rid.html once you are in three times.

  20. #20 LemonLaw says:

    @Teresa: I think we can help. Please fill out the form at http://www.lemonlaw.com/rid.html so we can contact you.

  21. #21 C. Denise Pope says:

    I purchased an Audi A4 2010. It now has approximately 73,200 miles and at 45,000, light come on indicating 1 qt of oil needed to be added. Took it to dealership, told this was normal. Light now comes on every 500 to 700 miles! Car now in shop for oil consumption test. Contacted Audi HQ. They in turn called the dealership. Don’t think anything will come of it. So disappointed…really loved this car. Refuse to pay for any expensive repairs…will trade in before I do that.
    salsag@verizon.net

  22. #22 Teresa says:

    Found this on NYTimes website (Published: November 25, 2011) regarding a TECHNICAL SERVICE BULLETIN issued by AUDI. Perhaps knowledge of this will help us get some results:

    AUDI Owners of various Audi models are experiencing high oil consumption, particularly when much of their driving is in stop-and-go traffic. In T.S.B. 101103 issued on Nov. 3, Audi said that 2009-11 A4, A5, A5 Cabriolet and Q5 models with a 2-liter turbocharged engine should get a new crankcase pressure-regulating valve.

    Audi told dealership service departments to install the valve if a customer complained about oil use. The front crankshaft seal will also need to be replaced when the valve is installed.

    Good luck!

  23. #23 Adam says:

    My issue ended up being the cam bridge seal that was bad and was causing oil to leak off the top of the engine on the the Crank Case Valve and burn out of the turbo. Replaced the seal and CCV and it is running good! Hope this helps everyone.

  24. #24 Sara says:

    My car is being serviced right now at Audi of Melbourne. I have a 2012 a4 2.0 T. My engine low oil light came on. They are replacing numerous parts all related to this oil issue. They continue to sell cars and do not inform the public or customer about this issue knowing full well about it. The service manager stated they are replacing these particular parts in many vehicles. I believe there is a class action suit in Australia and hopefully there will be one in the USA soon. I expected to buy an Audi and get the highest quality of vehicle but, so far that is not the case.

  25. #25 Lindsey says:

    We just bought a 2009 A4 with 61000 miles. We have had the car 28 days and have had to add 3 qts of oil so far. We are so upset with this. Like all of you Audi is not willing to help out with anything at all. We have not yet paid for the consumption test, because we are trying to figure out if we should just sell the car or repair it if it is something on the less expensive end. Have any of you had a successful repair? If so what action did you take and what was the cost associated with it? Adam, how much oil was your car burning prior to having it fixed? Did Audi cover any of the repairs on your car?

  26. #26 Shonn says:

    I purchased an 09 Audi A4 2.0t less than a month ago with 61000 miles on it and have put in 3 quarts of oil in less than 1,000 miles! My tailpipe is black and is leaving black carbon on my garage from startup so I know its burning oil fast. Has anyone had a consumption problem this bad and has Audi helped at all in resolving this without me having to have the engine rebuilt??

  27. #27 LemonLaw says:

    @Shonn: If you are still under warranty, Audi will rebuild or add components to the engine if they feel it will fix the problem.

  28. #28 Richard Longlott says:

    Bought new, a 2011 Audi A5….been back to dealership ( where I bought it) 3 times (an hour drive each way). After first, I was told they lowered the oil pressure ( masks the problem , I assume).

    Each time they say I pass the test, but wonder what it would be if the turn oil pressure back to factory settings???

    I want this fixed.. They offered nothing in extended warranty. Now my car is almost out of warranty.

    HELP !!!

  29. #29 LemonLaw says:

    @Richard: I am so glad we connected and we look forward to helping you- 1 800 LEMON LAW.

  30. #30 JB says:

    I have a 2009 A4 2.0 quattro that was just in because the oil light was coming on. I am the second owner and purchased 6 months ago. They believe the problem to be the turbo which would cost me $2,500 because this is out of warranty. They have performed warranty work on this problem in the past and claimed it was fixed. What options do I have? Seems like a problem that they are aware of but turn a blind eye when outside of warranty

    Thank you

  31. #31 LemonLaw says:

    @JB: If you were in repeatedly for the problem under warranty, I suggest you visit http://www.lemonlaw.com/lemon-law-firm.html to find a lawyer in your state who can help you!

  32. #32 Chris says:

    I have a 2008 audi a4 2.0t that just hit 50k miles. I’ve always had the oil changed at 3000 miles. I’ve had to add oil several times between the changes. It doesn’t leak any oil, it consumes it. I have an extended warranty and want the problem fixed. No way should this car’s oil minimum light be coming on after 1000-2000 miles after oil changes.
    I use the synthetic oil that is recommended for my car and its not cheap. Yet the car eats it. Any thoughts on this matter are greatly appreciated,
    Disenchanted audi owner.

  33. #33 Carolyn says:

    I could copy and paste many of these posts. I’ve been driving and owned too many cars to be told that adding oil monthly to my 2009 Audi A4 quattro is normal. I bought it used in January of 2013 (66K miles) with a limited warranty — now expired. When I took it in for routine service — and my complaint, once again of unacceptable oil consumption — the dealer did an oil consumption test. It is in the shop now having the pistons and rings replaced — fully covered by Audi/the dealership. I hope this solves the problem.

  34. #34 Teresa says:

    My certified preowned 2010 Audi A4 just had an Oil Consumption test also. Originallly they kept telling me it was normal to go through a quart of oil every 2000 miles…. and when they checked the records, an oil consumption test already HAD been done for the previous owner. (Guess he didn’t think it was normal either!) Last week when I was in for routine service, the dealer agreed to do the test again and — lo and behold — it failed! Pistons and rings are now on order to be replaced by Audi under warranty. So, make them do the oil consumption test! (And then if it passes… make them do it again just before the warranty runs out!) Good luck, everyone!

  35. #35 LemonLaw says:

    @Teresa: It is important for Audi owners to know that if they have to go back and forth numerous times to have this matter addressed, they should look into their rights under State Lemon Laws and federal Warranty Laws even if the car is eventually fixed. Many of our clients have received significant monetary compensation to reflect the diminished value of their car, and got to keep the vehicle. If you have been in numerous times for your Audi, fill out our Get Rid of Your Lemon form at http://www.lemonlaw.com/rid.html and we will review the claim and find someone who may be able to help.

  36. #36 Kim Brumbelow says:

    Hi, thank you in advance! I purchased an 09′ Audi A4 brand new, and last year we began adding a quart of oil almost per 100 miles. I have called the dealership, and I was told before even driving down that according to Audi, it is possible its normal. It’s ridiculous. I’m not wasting my time. I am about to post a youtube video, its sorta a documentary, but done with a badic IPhone! It is a one month journey in the life of an Audi A 4 owner, with a major oil consumption issue! Also, I am a single woman working two jobs, I don’t have time to jerk around with these people. They need to learn to respect people a little, we are not stupid, Audi has a problem!

  37. #37 Wayne Kirkwood says:

    Purchased a new 2013 Audi Q7 10 months. Love the car but just had my first oil light issue at 9551 miles. Dealer serviced at 5000. Dealer now claims the oil was slightly over filled which caused the warning light to illuminate. I’ve never heard of such a thing for an oil light function, low yes but overfilled? Implied we may have overfilled but have never even opened the hood. All services have been by the dealership. Owners manual states normal engine use is a quart of oil every 1200 to 2000 miles. Crazy, guess this is the CYA recommend by Audi’s legal department. I have owned every high end luxury vehicle on the market (some 30 vehicles) and never had any issue with oil consumption period nor is it addressed in any of their owners manuals. This is our second Audi and maybe our last. Previous was a 2011 Q7 with an AC issue that seems to be another of Audi’s dirty little secrets which can be corrected if you order the Warm Weather Package. Very curious that no other car in the world has a Warm Weather package. Many do now offer Cold Weather packages but seems like Audi invented this one as well to offset Lemon Law challenges.

  38. #38 john says:

    I own a 2009 audi a4.Have been sole owner. Recently at about 52,000 miles it started to use a quart every 600 miles or so.
    Dealer says it could be a major expense and that “I would have to think about whether or not it is worth it to pay to fix it”.
    Am taking it to a trusted auide/vw repair shop for their opinion.

    Can anyone tell me what will happen to engine if I simply decide to continue adding a quart of oil every 600 miles rather than pay for a high price repair?

  39. #39 Rick says:

    I just had the oill test completed for the second time. I know the support staff at the dealership quite well. They called and left vmail yesterday informing me that they will be replacing the pistons and rings on my 2010-A5 S-Line 2.0t.

    Is this the only option that Audi is providing? Would the replacement of the engine be more inline with this work than tearing the car apart?

  40. #40 LemonLaw says:

    @Rick: I have seen very few engine replacements. If your piston replacement will mark your third repair attempt, it’s time to look into your rights. Visit http://www.lemonlaw.com/lemon-law-firm.html to find a lemon law firm in your state that may be able to help you.

  41. #41 Chris Luminare says:

    Ok this is stupid, Why dose a Great Car need so much oil. I have a 1996 Mercury Villiger and never looses oil. And it carries my family around back and fort. I drive my audi A4 2009 take it to the dealer for maintance , and it says i still have 9,100 miles till my next oil change. Then i add a quart every 800 miles. Stupid , Stupid , Stupid. And the deal says well its normal, yeah because they dont want to fix it. But they really want ur money. DEALERS SUCK, THEIR NOT HONEST, AND $217 TO CHECK A LIGHT , COME ONE REALLY. This Car i have is a LEMON. Thank u.

  42. #42 Chris Luminare says:

    All Audi A4 2009 Should be recalled for oil consumpution. its like , its eating my money up, stupid. i have to carry a case of oil in the back just in case i go on a trip. stupid, stupid, stupid. Oh God Please Help ME !

  43. #43 john says:

    Since my reply Oct 19, I have taken my audi 2009 a4 to the dealer to replace the crankcase. The car was using a quart of oil every 600 km, or every 360 miles !. They charged me $575 for this. A few weeks later I have driven 1,000 miles / 1,700 kms and have had to add two quarts of oil.So not much improvement. Will be calling the dealer today to see if they want to see the car again. They told me that if this fix did not work then they would need to replace pistons and rings at a cost of $7,000 !!!!
    What really burns me is that they let me buy the car last May at the end of my 4 year lease knowing there was this risk but not advising me of it.What recourse do I have?

  44. #44 LemonLaw says:

    @Chris Click here to find a lemon law firm in your state.

  45. #45 Matthew Rowe says:

    I’m in the same situation as everyone else here. I was putting oil in my car every 1 or 2 thousand miles or so since I bought my 2011 A4 in August of 2010 I haven’t done anything until recently as I was always told this was normal and I didn’t think nothing of putting a quart of oil in my car (I was nieve). Gradually it got worse and at 38,000 miles my car oil signal was coming on every 300 miles. I took it to the dealership in which they did some maintenance (part 1 of 2 service they said) and told me to bring back the car after 700-1000 miles but also said that what they had done may have fixed the issue. Well my car didnt make it that far, at 600 miles the oil signal came back on so I took the car back and it obviously failed test #2. I have to take my car in next week for a said $5,200 maintenance (which is covered under my warranty) in which they are going to tear apart my engine. Now I doubt this will fix the problem but even if it does, I feel that I will never get full value out of my car if I ever try to sell it or trade it in. I mean, what reasonable person or car dealership would give me KBB value after I tell them what has been done to my car and by the way, it’s essentially a shot in the dark as to whether it will fix the car for the long haul… I would never hide this information from anyone as I wouldn’t want someone to buy the car and then have to pay a large sum of money to fix a long lasting problem… Am I correct in my thoughts here?

  46. #46 LemonLaw says:

    @Matthew: This is why you may have a potential claim under the Federal Magnuson Moss Warranty Act to reflect the diminished value of the car as a result of the oil consumption problem. If you want to submit your info to http://www.lemonlaw.com/rid.html we will be glad to review your situation and see if and how we can help.

  47. #47 amy says:

    I own a 2010 audi a with 37000 miles bought it brand new.Ive brought it to the auto dealership multiple times a least 10 times thus year because the car would go through oil every couple hundred miles. I first went to the audi dealer where I bought it and they told me there is nothing wrong with the car and charged me. I finally went to audi different dealership and they did the oil consumption test and it failed. They r replacing rings and pistons. I’ve had nothing but problems with this car since I had it besides the oil

  48. #48 Eric says:

    Bought a used 2009 Audi A4 from a Chevy dealership. LOVE the car. 2 days after buying, we had to add 2 quarts of oil (Chevy dealership had already changed the oil). A week later, another 2 quarts of oil, 10 days later 3 quarts of oil. When we bought the car it had 79,000 miles on it. Chevy says they can’t help (even with the 30 day limited warranty) because they are not authorized to perform the oil consumption test on an Audi. Audi dealership says they cannot help because we didn’t buy from them. Audi Corporate help line says THEY cannot help because it is out of manufacturer warranty. Had the Audi at the dealership to get keys programmed – my nephew works at the VW dealership – he talked to the tech working on my car. The AUDI tech says this is a KNOWN issue most likely piston rings….my Audi already had the crankcase breather replaced. We have been to the Chevy dealer multiple times, but they keep paying “hot potato” with the Audi dealership regarding this issue. Audi corporate KNOWS this is an issue but won’t help because the car is out of manufacturer warranty.

    Do I have any legal recourse? I paid plenty for this car – I don’t want to spend another $3000-$7000 to fix a manufacturing problem.

  49. #49 byran says:

    i purchased an audi a4 2.0turbo 2006 almost 7months ago and i have had to add oil here and there plus three oil changes because of the oil light coming on saying low oil. Now just last week the engine light came on and the car just shut off in the middle of the freeway.I have been told that the timing belt has broken and it should have been changed from anywhere from 80000 to90000 miles, when i bought the car it was at 100000 miles already, what should i do?

  50. #50 Damian says:

    I have a 2013 Audi A6. I have called the service desk repeatedly regarding the oil consumption issue (light would come on between 1,500-3,000 miles after being serviced). Each time I have been told that this is normal (one of the service reps even tried saying that every 1k miles is normal!). Looking at my email conversation I had with the dealership this problem goes back to May of 2012. Not too long ago I brought my car in for the 45k service, and already I am getting the low oil notification (I am at 48k). Looks like I will be calling the dealership again about this issue. I assume at this point if they continue to blow me off then I should look to take further action? My extended warranty expires at 50k so this needs to be resolved ASAP.

  51. #51 LemonLaw says:

    @Damian: You need to start having this recorded in their records ASAP.

  52. #52 LemonLaw says:

    @Eric: Being that there is no Audi warranty on the car, there most likely would be no legal recourse.

  53. #53 Paul P says:

    Hello,
    I have a 2011 audi a4 with the 2.0t motor. It burns .24 quarts per 1000 miles and audi states that that is acceptable. That is 2.4 quarts between services, I have Audi care prepaid service contract. It is not warranted because they say it is OK for the car to run out of oil and have the light come on. AoA makes the rules, I have to stop by to have it filled 2 times between regular service. AoA will not help and were a little flip with me about it.
    Please help
    Paul

  54. #54 Eric says:

    @Paul P. I feel your pain….I called Audi customer service and they said because I was out of Factory warranty – they wouldn’t do anything (9 quarts of oil in 30 days) Audi customer servce is a disservice. The people were REALLY nice when they were telling me “tough Sh*t”. Luckily – I was in the 30 day limited dealership warranty – so I traded it in for a BMW……

  55. #55 Ann MB says:

    I bought an 2011 Audi Q5 new. The first month I had the car I needed to add oil under 1K miles. Advised by Audi normal. Oil changed at annual service, but always in between. I as others thought odd, but always advised normal. Last service in July,2013 car had 23,189 miles. Today, January,2014 car has 26,141 miles. That is approx. 492 miles driven a month. Since July I have had a qt. of oil added 2 times. The oil light indicator is again reminding me to add oil, that will be the 3rd time. I called Audi and they said now that is NOT normal. It is going in for service to check this on Wednesday 1/8. Outcome to follow.

  56. #56 matthew says:

    so, I guess If I was looking to buy a used 2011 a4 avant with 52000 miles….I should ask important questions.but most importantly maybe look for a completely different vehicle.

  57. #57 matthew says:

    I am used to a car that burns oil..I have a 560 Sep mercedes..love the car..but yes oil consumption, general maintenance does get a little much…always loved audi..never owned one, i have one that I baby already..I do not need another one..any thoughts..are all audi’s 2009-2011 and onward have this oil issue..or just some..

  58. #58 Tong says:

    I have a 2009 A4 Quattro. Took in at 40k miles because of low oil every 1k miles or so. Was told that was normal. So I continued to add a quart of oil every time it was low on oil until 70k miles or so. I noticed I was only driving 400 miles before having to put in a quart of oil to top it off. I believe this problem to be a manufacturing defect because of the massive amount of people having the same issue.

  59. #59 Jej says:

    I’ve got a 2010 A4 2.0T and was not prepared to face such an issue. Effectively there is an unexpected oil consumption and regularly I need to add oil. But the engine works perfectly and so far I didn’t heard about any broken engine or post treatment system strongly contaminated…Although I admit it’s not normal (for your billfold particularly) there is a benefit : the oil quality in the engine is better than the one in an engine not consuming oil…because regularly you add fresh oil to the used and in consequence the “mixture” is fresher ! So at least your engine is better protected…Of course my statement will depend on the level of the oil consumption…try thinking positive and enjoy driving the 2.0T engine…

  60. #60 Damian says:

    I am having an oil consumption test run on my A6 right now. Bring my car back in when the oil light comes on and then we will see what the results are …

  61. #61 Ann MB says:

    I recently reported Jan 6. I had the consumption test done and Audi replaced “crankcase breather valve, seal and separator”. Advised 2 things: – that those having the same issue, the service work I just had completed usually fixes the problem. Also advised, to monitor the oil and if light comes on under 1500 miles to return for “phase 2″ of test. When asked what phase 2 entailed, told that depending on test a call to AudiofAmerica headquarters would be necessary for next steps. Hopefully I will not need “phase 2″. Obviously Audi recognizes this problem.

  62. #62 Mark says:

    So I too have a 2009 audi A4. had several conversations with dealer, under warranty, that the car burns oil at about 1 qt every 1200 miles. They stated “normal”?? Then after I hit about 70k miles the car started to burn about 1qt every 250 miles. Took the car in for the 80k miles service and they found no problems. At about 85k miles the car crapped out totally while on the highway. They replaced a fuel injector under warranty? saying Audi extended them because of known issues. Now they say in that same cylinder there is damage and the whole engine needs to be replaced….want to charge me 13k??? Audi does not want to own up that the piston ring issues and fuel injector issues had anything to do with the engine failing.

  63. #63 Rick L says:

    Ann MB

    #63 Mark is correct….Audi WILL NOT own up to the issue and will not admit fault.

    My 2011 A5, while under warranty, never seemed to meet Audi’s idea of an oil consumption problem. I had four oil consumption tests and finally had to file a lawsuit to get Audi’s attention.

    Audi settled with me.

    This is my fourth and final Audi…. I will never buy a car from them again.

  64. #64 john says:

    @Jej how many miles are on your car? how many miles do you get per quart of oil?

    Does anyone know the risks of continuing to drive with oil usage @ 1 qt per 600 miles?

    Seems it may be that eventually car will fail due to a falied fuel injector .
    Is that correct ? If yes how many miles before it happens ? Can anyone advise please? thanks

  65. #65 LemonLaw says:

    @John: We have seen numerous claims where the driver eventually had to replace components–normally pistons and rings. If you are consuming more than 1 qt per 1000 miles, visit http://www.lemonlaw.com/rights.html for info on your rights.

  66. #66 LemonLaw says:

    @RickL: We have now resolved hundreds of these claims. If folks are having issues, they need to take action, but remember most claims are handled pre-lit, which means a lawsuit is not filed and of course there is no cost to the consumer to do this. All Audi drivers facing this issue should visit http://www.lemonlaw.com/rid.html and fill out our form. We will review your situation and determine if you are entitled to recourse.

  67. #67 Rick L says:

    Dear Lemon law….. Thanks for your help, but we/you have not resolved these cases…..all we have done is mitigated the underlying problem and get some money from Audi that helps purchase the oil we need to keep the cars running.

    I would also point out that part of Audi’s solution ( at least in my case)was/is to lower the oil pressure….which simple masks the problem….and of course, makes oil consumption (oil passing by the rings) lower. Literally….they could continue to lower the oil pressure to a point where you will NEVER fail their oil consumption test.

    All I wanted Audi to do is fix the problem and they didn’t. Once again, I will never buy, nor recommend an Audi ever again!

  68. #68 LemonLaw says:

    @RickL: I agree. They can’t fix the problem. They do not have a solution sadly. But as you know consumers still have rights to recourse because chances are they are going to sell the car sooner than later. And if we can get them thousands to help offset the depreciation, they need to be aware.

  69. #69 Rick L says:

    No, I respectfully disagree. Audi CAN fix the problem – they just chose not to. Of course, it’s not THEIR problem, it’s ours. And that’s what pisses me off.

    I was “with them” throughout the “unintended acceleration” debacle….supported them, told all my friends who asked me if I thought my car would unstoppable plow down the road ” NO WAY, AUDI’S. ARE GREAT CARS…it’s the folks driving them that are wrong …I finally sold my Audi 5000 and bought another new Audi !!!

    And that’s exactly why I will never purchase an Audi again….this time Audi didn’t stick by their loyal customers….as we stuck by them.

    And after buying four Audi’s and having another Audi as a company car, I can assure Audi of America that any friend or colleague that asks me about buying an Audi…I will tell them my story and unequivocally tell them …DON’T BUY AN AUDI !

  70. #70 Jej says:

    @ John
    My car had 12.5 k miles when I bought it.
    Till ~ 35.5 k miles my car burnt 1 quart per 9500 miles.
    After and currently it’s twice more : 1 quart per 4750 miles.
    I can live with and my engine runs perfectly.
    I do not drive in city, mainly highway and 25 k miles per year.
    My car has now more than 62.5 k miles…but I fear the oil consumption will continue increasing…

  71. #71 LemonLaw says:

    @RickL: Certainly respect your thoughts and thank you for participating. I agree with you but I do want folks to know that there is help available to at least cushion that depreciation if they have to sell or trade the car earlier than planned. They have rights.

  72. #72 Eric says:

    I received no help for a known issue from Audi. I did my due diligence (and luckily I was under the 30 day warranty from the dealer) – took the Audi to the dealiership (who was ZERO help), Called Audi USA and tried to receive help from them, even talked to an Audi mechanic. THE AUDI MECHANIC told me exactly what the problem was (piston rings) that it was a known issue with the particular series of A4 I had…advised me to get rid of the car (which is a shame – my wife loved it).

    This should be a recall FROM Audi – or at least something they take care of. Because of this – I will never own an Audi again.

  73. #73 Eric says:

    BTW – when I called Audi USA to tell them to close the case they opened regarding the oil consumption issue (that they will not do anything about) – I told them that I bought a BMW.

    They couldn’t have cared less. So much for “Truth in Engineering”

  74. #74 LemonLaw says:

    @Eric I certainly appreciate your frustration, but in order to seek recourse regarding the issue, the consumer does need to have an Audi warranty. If you elect to purchase the car without an Audi warranty, or you are out of warranty when the problem starts, chances are they are not going to do anything. That being said, we have seen instances where goodwill warranty repairs continued if the problem started under Audi warranty. We have now resolved well over 150 of these claims, with most consumers receiving significant monetary compensation and some even receiving lemon law remedy if applicable. But, you must be under an Audi warranty to be entitled to this recourse. I wish you the best with the BMW.

  75. #75 Eric says:

    I don’t have a problem with LemonLaw – the onus is on Audi. This should be a recall – no ifs ands or buts about it. Could be a class action law suit – there are numerous problems reported- Audi knows, but won’t do anything about it – basically tells the consumer to suck it up – we are too good to bother with your issue. Meanwhile – in order to get Audi TO look at the problem, I was quoted $1800 to start the process, and then if it was the piston rings – another $6000-10000 depending on the severity. So, because I bought a used car from another dealership, no longer under an Audi warranty – but it has a KNOWN ISSUE, the consumer (me in this case) get the shaft.

  76. #76 LemonLaw says:

    @Eric: Here’s hoping that those in the future who opt to look at this car find this issue, and are aware of the issue before signing on the dotted line. I appreciate your participation in the discussion.

  77. #77 Irving says:

    My wife bought a 2009 Audi A4. At around 60,000 we started having an issue with high oil consumption. The system would ask that a quart of oil be added about every 300-500 miles. The Audi dealship hasn’t been much help and suggested getting an oil consumption test done. I explained to the service rep the car is obviously burning oil since we are adding a quart about every 500 miles but he didn’t seem to listen and suggested and oil consumption test. Unfortunately the car is out of warranty and I don’t see any other choice other than to run the oil consumption test and see what other work will need to be done after that. The service rep did mention it might be the priston seals which would be thousands of dollars to replace. As a consumer is there anything I can do from trying to make this engineering failure that Audi has made right?

  78. #78 Randy says:

    I just bought the Audi 2009 A4 2.0T quattro. My car need 1qt oil for 350miles. I already spent 5000 dollars try to fix it. It still happened and cannot fix. After research online, I saw Audi 2009-2011 A4 have a lot of oil consumption issues and cases. Why the Audi did not recall? They did not do anything for the A4 owner to figure out the oil consumption problem.

  79. #79 Randy says:

    Hi, My name is Randy. I owned the 2009 Audi A4 quattor. My car has a serious oil consumption problem around 350 miles per qt. I did a lot of research online. Also, when I type Audi A4 2009, then I can find a lot of people are talking about the oil consumption problem. And I did research from my friends who own the A4 and ask about some information. I know many, many the same issues also in China, Taiwan, German and USA. Therefore, I cannot understand why this car did not recall!!! OR help us who owned the A4. I got some information from two different car shop. The data shows Audi A4 and S5 between 2009-2011 have a lot of issue about the oil consumption problem in the USA. I know the car is not recall, but IS THERE ANY WAY CAN HELP THE AUDI OWNER TO KEEP THIS CAR?

    “””101103″”” issued : AUDI Owners of various Audi models are experiencing high oil consumption, particularly when much of their driving is in stop-and-go traffic. This is according from New York time.

    http://www.nytimes.com/2011/11/27/automobiles/service-bulletins-exorcising-the-phantom-wipes.html?_r=2&

    101103 issued : AUDI Owners of various Audi models are experiencing high oil consumption, particularly when much of their driving is in stop-and-go traffic. This is according from new York time

  80. #80 Lee says:

    IF NOT TOO LATE DO NOT BUY AN AUDI!!! Own a 2011 Audi. It began consuming oil at 30,000 miles – when I called the dealership I was told this was normal. At that point I was needing oil every 2500 miles. The need has steadily increased and I now need oil every 300 miles – Audi has refused assistance until I bring to dealership for a “test”. The “test” costs $700. Audi will do nothing until I get the “test” and promise nothing after the test. So they have a known problem and rather than stepping up and fixing it they hold me hostage for $700. I am sure they will find a problem at which time they will hit me with another bill. I am trapped in my Audi – do not let this happen to you.

  81. #81 Kimberlee says:

    I have a 2010 Audi A4 that I bought used at CarMax with less than 15,000 miles in 2013. The oil light started going on at around 18,000 miles when I took it into the Audi dealership to find out why it needed oil as the sticker in the car said it still had 4,000 miles to go until the oil change was due. They told me it was “Normal” and then after I pushed the issue they said they would need to do a 2 part oil comsumption test. After doing the consumption test they had me bring it back a third time to find out that they needed to replace the pistons and rings (all under warranty). I have yet to get the car back but I’m keeping my fingers crossed that this will fix the problem. After reading everyone’s comments I doubt I will buy an Audi again. Even though I hope they have fixed my problem, just knowing that thousands of people out there are having the same problem and Audi won’t do a “Recall” and own up to their “Known” issue!

  82. #82 john says:

    My A4 2009 has been using 1 qt oil every 600 miles for last 6000 miles. Currently at 58000 miles.
    Facing piston rebuild.
    What will happen if I do not rebuild pistons and just keep adding 1qt every 600 miles?

  83. #83 Jej says:

    @ John
    When consuming oil the risk is to contaminate the inlet face of your catalyst. Will depend on conditions at engine-out (flow and temperature). In consequence it’s not recommended to mainly drive in city (oil may not be completely burnt before reaching the cat).

  84. #84 Bob says:

    I have a 2010 A4 Avant that we bought new, and we put very few miles on it. I have used probably two quarts of oil over the 21,000 miles – – mostly highway. My warranty is about to expire. How worried should I be that I will develop this problem as the miles stack-up? Is this issue only showing-up with a small percentage? Suggestions on precautionary moves before warranty expires?

  85. #85 andres_g says:

    I have a 2009 A4 2.0T with 94000 miles on it. I have been experiencing the oil issue a while. I took it into the dealer and they diagnosed it with having to replace the Rear Main Seal at a $2800 dealership repair cost and replacing the Crankcase Valve, aka Oil Separator, for another $600. When I asked the dealership about the vehicle’s trade-in value they were not interested. They cited the high mileage a reason.

    I am trying to find parts and a mechanic that will help with the issue. Is there anything I can do with Audi that can help or is my mileage working against me?

  86. #86 LemonLaw says:

    @Bob: It’s not a small percentage. Bring the matter to your dealer to ensure that you are not dealing with the problem. It smees unlikely based on your description.

  87. #87 john says:

    @Jej: thanks. And what will happen when the inlet gets contaminated,? And what will it cost to fix?

  88. #88 john says:

    @andres_g; What was the mileage on your A4 when oil isse started?how many miles per quart of oil have you been using?

    thanks

  89. #89 Colby says:

    In Jan 11 2014. I bought a 2010 A4 2.0t from Audi of Tacoma it had 104,000 mi. When I purchased it so I got the power train plus warranty that Audi deals with regularly it failed phase 1 about three weeks ago and failed Phase 2 the car is currently in the shop. I just was told that the warranty people will not cover it because they said it is likely the rings are “worn out” and are not “broken”. So I might have to pay for the fix. The dealership hasn’t pull the car apart yet cause are waiting for me to okay the job cause I might be liable for cost of repairs plus labor!! NEED HELP!

  90. #90 Greg says:

    I have a 2002 1.8T A4 it has been a great car. Mileage just turned 350K. I do primarily all highway driving. My car uses about 1 quart every 10K. I have started to look at replacing this car and the 2009 – 2011 in right in the range of car I was looking for. Is the problem specific to 2009 – 2011 2.0T engines? Is anyone aware of issues with 2008 or older or the 2012 and newer 2.0t? How about the 3.0 liter versions of A4’s. Sorry to read about all these issues. I am definately thinking twice about getting another Audi. BMW is starting to look good.

  91. #91 Marilyn says:

    I purchased a 2008 Audi A4 in 2009 with few miles on it. EVERY month, my oil light came on. I needed to add a quart of oil ($8.00 each) monthly. When I took it to the dealership for evaluation, they told me that it was common for that vehicle. I wasn’t satisfied with that response. Eventually, I traded my Audi in for a Hyundai Sonata. I had no faith in Audi nor the dealership that handed me a line of bull.

  92. #92 andy p says:

    My sister-in-law has a 2006or 2007 audi a4 turbo 2.0.. She had the oil light on and I checked the dipstick and it was bone dry,, 1.5 yrs ago, dealer told her that its normal for her car to burn oil! BS! Now she is spewing out light blew smoke and it idles rough.. I don’t think the light has come back on but she only puts on 3000 per yr and hasn’t gone on any long trips.. She wont listen to me and wont even check the level!

  93. #93 Rosalie says:

    We purchased a certified 2011 A4 in December of 2013, we were told that all the maintenance was done on it. Within 5 days the oil light came on, we took it to the dealer very concerned and they added oil. My husband was told that the car isn’t driven hard enough sometimes. I didnt believe that, and then within 3 weeks the oil light came on again, we took it in and they ran a consumption test. It failed, the pistons needed to be replaced. The vehicle is still under warranty, they gave us a loaner car for 1 week, and replaced the pistons. I’m now concerned reading these issues and will now monitor the issue very closely. Thanks for all the information!

  94. #94 Jej says:

    @ John :
    If finally the inlet got contaminated the catalyst will be less efficient to depollute and it may also have an impact on the exhaust back-pressure so engine performance. Depending on how big is the impact the catalyst has to be changed (~ 1000 $). In such a case injectors and spark plugs to be verified too (deposits).

  95. #95 jhny tran says:

    Hi I got an audi a4 2.0 t and I recently just bought it from a dealership (not audi dealership). And it’s burning oil excessively, I just bought this car a month ago with 116k on it. I’ve had to refill the oil 4 times now. And I know this isn’t normal if I wanted this problem fix how do I do it? I got warranty but not from audi just a local dealership.
    before buying the car I had the dealership mechanic looked at it first before giving me a go it was good to buy. Now I’ve had it in the shop for almost 2 weeks told me it was the vacuum pump being clogged that’s the reason why it’s burning oil and why my fan motor was making noise, i had an esp fault not alone my steering angle was off so my wheel handle wasn’t in straight position anymore while driving straight. Got the car back but still burning oil now it’s telling me to shut off engine and check oil…. what can I do? I really wish I could just tell the dealer to switch me a another car…

  96. #96 Jsy Pheland says:

    I have an Audi a4 2.0t 2007.its got 103k for mileage I’ve been having this oil problem for a while now. I replaced the crankcase with about 60k and the problem did not stop. I had just replaced my turbo as well. It was filled completely with oil which caused it to go however I’m still loosing oil ever 700 miles my light comes on.now that I’m over 100 thousand miles idk if I’m still under warrenty. Audi burnt me and I want compensation!

  97. #97 LemonLaw says:

    @Joseph: If you have been back routinely to an AUDI dealer about the issue, I think we can file a claim udner the Federal Magnsuon Moss Warranty Act. Feel free to call us at 1 800 LEMON LAW (1 800 536-6652) to discuss or fill out our Get Rid of Your Lemon form at http://www.lemonlaw.com/rid.html.

  98. #98 Amy says:

    I’m the owner of a 2011 Audi A4, 2.0T, 4-door sedan. I bought it brand new in January 2011. I know too well the issues with progressively high oil consumption, starting at about 25,000 on the odometer. I live in a hot climate area so thought nothing of it. However, I have been back at the dealership every 2-3 months for a top-off of the oil during the last year. The dealership eventually ran a test to determine some faulty part that was said to cause the rapid oil consumption problem in some cases. It was determined that the part would need to be replaced and this would fix the problem. Then just yesterday, the car’s condition deteriorated, without warning of any kind. During a time period of approximately 15 minutes, the car began vibrating and experienced a loss of power on acceleration, then even while idling. The EPC and engine warning lights illuminated on the dash. Today, a NEW ENGINE is required and on order. Did I mention that the car only has 29,000 miles on it?!! Unreal!!! The car is still under warranty, but I’m far from happy about the situation and currently talking with the dealership about what else they will do for me, since a new engine will not renew my faith in the reliability of the [essentially brand new] car! I decided to check online forums for any information when I ran across this site… Suggestions or advice?

  99. #99 LemonLaw says:

    @Amy: We have handled numerous audi oil consumption claims. Visit http://www.lemonlaw.com/state-lemon-laws/ to learn about the lemon law in your state.

  100. #100 john says:

    My A4 2009 oil usage issue started at 85000 kms, 6 months ago.
    Went to the dealer many times; did the oil consumptions tests, then they did the first PCV small repair job which failed to correct the problem, then more consumption tests which also showed oil use @ 1 qt per 1000 km, and then finally Audi came through.Based on the dealer recommendation, it paid for the piston ring redo. a $7,000 job. All at their expense ! I had an Audi for 5 days at no charge while they did the job. I ended up driving 10000 km until it was fixed, adding oil every 1000km. For those of you in the midst of the problem, hang in there and work with your dealer step by step.I might just yet buy another audi.!

  101. #101 Nate says:

    Just purchased.a 2009 Audi A4 from a honda dealership received from trade in. I have owned the car for 9 days and have only drove it 250 miles. I am now having to place my second quart of oil in it. What rights do I have? I just bought the car. No warranty and they did not disclose the oil problem upon purchase.

  102. #102 Christian Knutson says:

    I purchased a 2010 Audi A4 avant used with 54K on it in Jun 2013 from a BMW dealer in MA (I live in IL). I did’t realize the oil consumption issue until December timeframe, i.e. I didn’t put 2 an 2 together to figure out this was unusual. (I had owned an A6 while living in Germany – European spec – and had the same issue.) After having my garage attempt some voodoo to limit oil consumption, I’m pouring at least a quart / 500 miles into the engine. Vorsprung durch Technik? Nein. Es ist kaputt! As with Nate, no warranty. Do I contact my distant friends at Audi USA to complain?

  103. #103 alfredo says:

    bought a q5 2011 two months ago, i’ve been putting oil every 230-250 miles I am not even going to try to deal with this issue with the dealer after seeing all this comments, I wil trade in or sale it to a dealer,

  104. #104 Carly says:

    I have had the same problem with my 2011 Audi Q5 that a purchased used. It has to the to Audi dealer several times first time valve were replaced and a engine overhaul. This is my first and last Audi so much for Truth In Engineering.

  105. #105 Jeff says:

    I had same oil consumption issue for a long time. I did regular maintenance as Audi suggested. After replacing rings and running test ($800).

    Good news Audi decided to replace pistons at no cost. They said the reason was because we took good care of our car.

    This makes me feel good about the 2010 A4 purchase.

  106. #106 LemonLaw says:

    @Carly: New or used, if you have been back repeatedly under the manufacturers warranty, you have rights to recourse. Visit http://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state who can help.

  107. #107 Cecelie says:

    We purchased our 2011 Audi A4 in sept 2010. At first no real issues but I lived 1 mile from work. Only once did I have to take my car in for oil issues. Now that I live farther away we have problems constantly! The first dealership we took the car to said it was normal after the oil test and so when it happened again I took it somewhere else. Now these people tell me the they will no longer do oil tests and I have to wait until the oil light comes on *drum roll*… next thing I know we are out of oil and no light comes on! Now we have to get it towed! This is GA. Please help.

  108. #108 Joe says:

    My 09 Audi A4 got a new engine at 55K miles due to this oil consumption problem. Drained a quart of oil every 1 to 2000 miles. Was always told it was normal ! One day, I vented to the oil change tech at a dealer. He said “ya know what there is a service bulletin on this , talk to my manager”. They tried to fix it at first, failed, took a 2nd time and complete replacement of many engine parts under 100K warranty. The oil change tech also said Audi did not want to do a recall because it would be too expensive ! Thanks to that honesty kid I would have never known the truth.

  109. #109 KO8120 says:

    I recently purchased a 2010 Audi A4, within days the oil light started showing. The Audi dealer in my area confirmed the vehicle failed the oil consumption test but said Audi would not pay for the repairs because it’s out of warranty, and they blame the problem on normal wear and tear.

    I complained to the State Attorney General about the problem, and they ended up writing VW of America and the dealer a letter, requesting a response within 10 days of receiving the letter. I also intend to file a law suit against both parties in conciliation court. If I lose I can appeal for a jury trial.

  110. #110 Shoulda bought ABeemr says:

    2009 Audi Q7 with 50k miles
    Love the car but Im not dealing with manufacturer
    defects and high oil consumption. I was told the Q7 must be filled with premium fuel and 93 is all thats been fed. Well after 40k the entire top end had to be cleaned out for carbon build up. Less than 5k and guess what? The problem is back plus high oil consumption which i believe is the central issue from Day 1.

    Stay away from Audi folks. I hate whiners, but after this ordeal i think its only proper to inform the person next to you your about to get robbed from the same folks that did the same thing in the early 80’s..

  111. #111 Rick L says:

    ShouldaBoughtaBeamer,

    Not sure about buying a Bimmer, but I agree….stay away from Audi.

    My brand new….off the showroom floor, 2011 A5 marks my 5th and final Audi?

    I stuck with these guys through the “sudden acceleration” debacle and after all that and buying two more cars since then, you would think there would be some reward for loyalty….but not with Audi – they could care less.

    After pleading with these guys….and failing the oil consumption check, numerous times, I found out they lowered the oil pressure in the engine (when I suspected something was wrong) creating, in my option, an even greater danger – premature engine failure.

    I use Marvel Mystery oil in the fuel and an oil additive in the engine….hoping an praying the engine lasts.

    STAY AWAY from Audi or hire a good Attorney upfront!!!

  112. #112 vlmike says:

    I have had similar experience with my current 07 a4 2.0t. I am like many Audi owners and in denial. These cars ARE over-engineered. My 98 lost an engine due to timing belt tensioner failure. Replaced the engine with a used engine. (3000$). Audi subsequently lost a class action a few years later which I happened to stumble upon using the internet. ( I got most $ back) Audi initially denied any claim of responsibility and I had many colourful discussions with Audi. I was almost hesitant to hand over the binder sized service history on the car when I sold it to luckily a young lawyer. My 2007 has had 1/2 the engine replaced under warranty because of a faulty cam follower. Now I can give up James Bond worthy smoke clouds under hard acceleration, and at 119000 kms, my car burns about 1 liter of oil every 1500kms. My mechanic tells me he is beginning to see engine failures due to this excess consumption. My advice to all: make sure you keep your oil in check and to use the recommended 502 00 spec synthetic. Not just any synthetic. Audi will not be around to help us. After 13 years, this will be my last Audi. What is perhaps most sick, is the fact that when I have my Audi clean, and forget the money I’ve spent on control arms and Qwerky faulty switches.. I am momentarily happy.
    I also wonder if the people in Audi HQ even read these rants??

  113. #113 Michael wong says:

    Audi have know about this problem starting in 2002 when the 2.0 liter turbo came out besides burning too much oil most of the vehicle with have premature wear on camshaft follower and high pressure fuel pump. Audi said problem was fixed on 2008 models but still burn too much oil. My a4 went through 1 quart for every 400-600 miles but I work for a dealer and I keep check any recalls or techincal bulletins. Try to perform oil compustion test but said I can’t do it because conflict of interest that I have to paid other coworker to do the test. So I never had it on paper now and I quit the dealership in late 2013. Now my a4 worn camshaft lobe and high pressure pump. Called Audi sorry can’t help you out of warranty ask dealership sorry can’t help you. So paid 40 thousand for the a4 and now most likely have to pay 5 thousand to fix the vehicle. Repairs volkswagen/Audi vehicle for 13 years and before I took the vehicle to Audi dealership I called Audi of America. Told them that camshaft follower and high pressure fuel pump premature wear. Sorry we need a dealer to confirm so wasted money to confirm issue and still no help from Audi or dealership.

  114. #114 Suzy says:

    I purchased a 2011 a5 new from Molle Audi in Kc mo. I also was told that adding oil between oil changes was normal now my turbocharger has failed to a tune of 2700.00.
    When I asked the service advisor why this would happen at 70,000 miles I was told parts fail. I have an 2001 Acura 3.2 cl type s with 232,000 miles on it that still does not use oil and has required no major repairs only maintenance.
    I am asking for an oil consumption test tomorrow.

  115. #115 Rick M says:

    I have 2009 A4 and have had the same story as above with ridiculous oil consumption. Audi has agreed to replace the pistons etc. Dealership said it takes two days of labor. My questions is will this fix the problem. When I asked, the dealership said they have had no issues once the pistons were replaced. Is this true?

  116. #116 LemonLaw says:

    @Rick: Hard to say whether you will continue to have problems However, you still may be entitled to monetary compensation to reflect the diminished value of the car as a result of the problem. Plus, you get to keep your car. Call us at 800 536 6652 for more information.

  117. #117 secondadonna says:

    Once the dealer replaced all the pistons in my 2010 A5, the problem went away. I remember they did have the car for a while, so two days doesn’t sound too bad. (Mine was covered under certified pre-owned coverage.) Best of luck!

  118. #118 Ann says:

    I also have same issue. Bought new 2011 Q5. Currently Only 28,000 miles. Had the same response from Audi. Normal oil consumption . After several oil fill ups I had car tested. Failed oil consumption test, Audi replaced gaskets. Still failed a second oil test. Using a qt. of oil every 500 miles. Under warranty, Pistons replaced and now advised by Audi that fixes the problem.
    I realize this is now on record at any time of car sale. Is there still compensation as you note above? I’m suspect of keeping the car as it is now out of warranty. Thanks. Ann

  119. #119 LemonLaw says:

    @Ann: Yes, you would still be entitled to compensation. Please call 1 800 LEMON LAW (1 800 536 6652) for more info.

  120. #120 Diane Geragosian says:

    Purchased 2009 A4 in December 2009 with about 27,000 miles. Crazy oil consumption: after failed second oil consumption test in October 2010, dealer replaced engine pistons and engine rings. Was better for a while but still needed to add oil. Car has always been serviced at the same Audi dealer. Started marking my calender for the last six months when I needed to add a quart of oil. The mileage was usually ~1000 miles driven, but has now dropped to ~800 miles (every 3 weeks!).

    I always keep a quart of oil in the pocket of the passenger seat. Becoming quite good at this!

    Will be starting the fight with the Audi dealer soon.

  121. #121 LemonLaw says:

    @Diane: With a 2009, I wouldn’t wait too long. In certain states, your statute of limitations to file a claim has already expired. Please visit http://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state to discuss your rights.

  122. #122 Amy says:

    Last week while driving my 2009 Audi A4 home from work the car began to run rough at stop lights / signs. I drove the vehicle directly to a friends garage as i was afraid to drive it further due to my personal safety concerns. The car would not start after i shut it off. I had the car delivered to the dealership i purchased it from less than 3 years ago who have done all the scheduled maintenance of the vehicle. The vehicle has 93K. They took the car apart yesterday and was advised that the timing tensioner failed causing a catastrophic failure of the engine. The timing tensioner is powered by the oil / oil pressure in the vehicle i was told. The motor on the vehicle is being assessed today to see if it is worth fixing. Leading back to the oil consumption issue. At the last oil change i inquired about the amount of oil that the vehicle required and was advised that it was normal for the amount of miles driven. I was up to about a quart of oil at every fill up of gas. I now have a car 5 years old with a blown motor as a result of the oil consumption problems with the Audi A4. I am at a loss of what to do. I have followed the Audi recommended service and just received my reminder for the 95K service from the dealer on Monday. Audi knows there are issues with the vehicle and now as a consumer i have to decide if the car is worth fixing or not. I paid 30K for the A4 Prestige less than 3 years ago as i thought i was purchasing a vehicle that was going to last, now I dont even know if it will run again with out significant out of pocket expense because Audi wont address the problem. Be careful

  123. #123 Jej says:

    @Amy
    There should be no link between the engine break and the oil consumption. As long as your oil level is above the min the oil circuit pressure is good enough for the tensioner. Nevertheless you have an abnormal oil consumption like us.

  124. #124 Garner Kraemer says:

    My 2007 Audi A4’s oil light comes on every 500 miles. I had Audi diagnose the problem during the summer and they told me to get the following completed to solve the problem: replace valve cover gasket, replace fuel injectors, and new spark plugs. The problem was not solved and I recently took my car back to Audi to get diagnosed again. They ran an oil consumption test and they claimed my car failed the test. Audi has quoted me at $2,383.00 to get my piston rings replaced and the possibility of more damage to be found once the engine has been taken apart.

  125. #125 Tom says:

    Well, reading all these posts doesn’t make me feel better at all. Mostly because if Audi was going to do anything about it they would have already; and playing tug of war with Audi corporate or the dealer is something I’m not looking to do. Six months ago I purchased a 2010 A5 and have been adding oil every couple of hundred miles. My wife has a 2011 A4 and after six months I just put a quart in (no leaks, no smoke). Not as bad as mine but I agree with all (and other Tom), cars this new should not need oil added at all. Someone mentioned, in another post I believe, that a dealer changed a breather and crankcase seal before changing pistons and rings. Although a few dealers are changing pistons and rings I’m of the belief that the issue is probably a crankcase issue; because if a car with 5,000-45,000 miles needs new pistons/rings, Audi has bigger fish to fry.

    I also read in another post, after my CEL came on after owning the car for a month, that the oil consumption is due to (I wish I remembered the name of it) a plastic valve on the top of the engine, toward the rear. The faulty part made my car misfire and after replacement, unfortunately my oil consumption issue was NOT resolved.

    Well, I had a TT for 13 years and my wife had a 2002 A4 (same 1.8T engine) and NEVER had any oil consumption issues, but now that I’m older I no longer fall in love with my cars; I just see them for what they are, chunks of metal and have no intentions of keeping this one as long as my TT. I guess the bright side is I’ve decided to change my oil once a year since I’m adding five quarts over the course of a year. In other words, with the massive loss of oil, theoretically the car constantly has new oil in it! Good luck to all!

  126. #126 Janice Heard says:

    I have a 2013 Audi A4. It is currently at the dealership. When I bought the car it had 27000 miles on it. It is a pre-owned certified. I too was having the oil consumption issue and was told that my constant running to the dealership for oil refills was normal. I continued to voice my concerns. They did run an oil consumption test in which they said the car was fine. A couple of weeks ago I was driving to work and a warning light came on and read “turn off inition and check oil. Luckily I had arrive at my parking lot. I parked the car and called the dealership. When I told them what happened they told me that they would come and get the car. They told me that they had to replace the crank case. When I went to pick it up I never made it out the service building. They kept the car. A couple of days latter they called me and told me I could pick it up and that it was a computer programming issue. I drove the car for about two weeks and the oil light came on. I took it back to the dealership. They are now saying that they have to rebuild the Pistons. I am really worried. My sister told me that all of this is associated with engine failure. I’m not sure if I want this car back. In addition to this I have had issues with the stirring and wheel bearings replace. The commute from my home to my job is around 20 miles. I bought this car because I needed safe and reliable transportation. This car isn’t it. Help!

  127. #127 LemonLaw says:

    @Janice: I am not sure what state you are in but I definitely recommend speaking with a lemon law lawyer. Visit http://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state.

  128. #128 Janice Heard says:

    I’m in Ohio. Thanks.

  129. #129 LemonLaw says:

    @Janice: Call 1 800 LEMON LAW (1 800 536 6652) for assistance.

  130. #130 Tom says:

    UPDATE: Well I believe there’s good news for all. After discovering this article, http://www.carcomplaints.com/news/2014/audi-oil-consumption-lawsuit.shtml, I called Audi and my local dealership and they were very familiar with this issue. (Janice, I’d find another dealer since the one you’re visiting doesn’t seem to even know about the issue. Otherwise, call Audi Customer Experience Center; they’ll get the dealer on track!) They had me come in for an oil consumption test. This consists of topping off, removing and weighing your oil. They also change that valve I spoke about in my initial post; they also changed a seal, a bolt, and reprogrammed the computer to reduce internal pressure. If I continue to experience high consumption, then they will (hopefully not have to) change the pistons and rings free of charge. The cost of my visit, including a rental, was what it should have been, $0; and I didn’t even buy the car there! So it looks like Audi is, although forced, doing the right thing.

    On a side note, one thing that irritated me a little was the service adviser said I was out of warranty, as if a favor was being done. Truth is, if you read the link I attached, the warranty for this issue has been extended to 8 years or 80,000 miles. Unfortunately, I believe the 2015 models continue to burn a lot of oil, but salespeople are now instructed to let the potential victim know, so the consumer is at least aware… why don’t they just fix it?!!

  131. #131 LemonLaw says:

    @Tom: All well and good but we are still successfully resolving numerous Audi oil consumption claims just like yours. Consumers are receiving thousands of dollars in addition to getting their cars fixed. Visit http://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state to discuss the matter.

  132. #132 Garner says:

    @Tom. Have you read anything about Audi doing anything about the oil consumption in the 2007 A4s?

  133. #133 Janice Heard says:

    Thanks all for your comments. Here is the latest. My sister’s suspicion was right! When they called me to come pick the car up. I told them I had absolutely no faith in that car! How do I know this car is really fixed this time. The response was you have a new engine. You should see the long list of repairs on the invoice. And although the warranty covered it I was still charged a fee. Unbelievable. They should have paid me for all the time and gas I used running back and forth running to the dealerships. The car in my opinion still make sounds that I am suspicious about every now and the the light malfunction light comes on but I can’t find a light out. Can’t wait to finish paying off this car and leaving Audi forever. If I had the time and money I would take legal action. So if there is someone out their that had the same experience and is pursuing action, I am willing to serve as a witness.

  134. #134 Adrian Pena says:

    I have a 2010 Audi A4. I took it to get service because the oil light kept coming on. The repair shop had to replace the turbo and the injectors. I have now made a claim with Audi Care, I have 69000 miles. I expect to be fully reimbursed for this it also has problems with the transmission when it starts from 0.

  135. #135 Stacie says:

    So glad I found this site. I have a 2011 Q5 2.0, ~70K miles. Was told that my oil consumption was normal and I listened, dum me. Nothing documented except my credit card receipts for oil purchases. My concern is that this consumption issue can lead to other major issues. Currently my car is at the dealer for a cylinder issue. Plan on having the dealer address the oil issue.

  136. #136 john says:

    Bought a 2011 a4 in july of 2014 having no idea of the problem…bought from a non audi dealer. 2 weeks later the oil light comes on and keeps coming on and basil Toyota keeps telling me its normal…finally after googling we found the oil consumption problem and called the local audi dealer…i had to pay 600 for the first part of the test…as of today im told step 3 will needyo be done but they’re not sure if it will be covered because i bought from a non audi dealer…it only has 48k miles…bought all the extended warranties also. Shouldn’t yhis be covered no matter what considering its a known problem? Im supposed to hear within a week if Audi will cover it, if they dont what do I do????

  137. #137 John says:

    I live in Montreal Canada. Are you also able to help me out there? My audi a5 2011 which is still under warranty is having the same problem

  138. #138 John says:

    I live in Montreal Canada and have the same problem. My audi a5 2011 which is still under warranty is having the same problem. Can you help?

  139. #139 jjasen says:

    Have the same issue as everyone mentioned above. Bought pre-owned 2011 Audi q5 2 yrs ago with 36k miles on it. 2 wks later, the oil light came on, so i took it in to audi dealer in San Francisco to have it looked it. They were nice about it, filled up the oil and said it was fine. Since this was my 1st SUV/Turbo, i thought this was normal. Same thing happened again just a few months later. This time, i even bought 2qt of oil from the dealer to have them in my car, so i don’t have to keep going in. Today i took my car in for sched maintenance and was told that my car needed new brake pads($700), and it may have an oil consumption prob. Since i didn’t buy my car from a Audi dealer and it has 46k miles now, i would have to pay $1050.00 to have this oil consumption test done. i just can’t believe it! Not sure what to do now.

  140. #140 LemonLaw says:

    @John: Sadly, we cannot help Canadian consumers.

  141. #141 Meg says:

    I have a 2010 A4 that I’ve had for about a year. I’ve put about 10k miles on it but I’ve gotten about four oil changes, getting another one today. I’ve had to add so many quarts of oil that I’ve lost count. But in the past three months I have added two quarts and I’ve only gone about 2k miles in that time.

  142. #142 leamsi horta says:

    I have a 2009 a4 2009 2.0t have the same issue as everyone mentioned above.

  143. #143 Ray says:

    Hi,

    I brought my 2011 Audi A4 3 months ago and I already have had to put in 2 quarts of Oil. not relaizing that there is an issue with the Turbo engine.
    It is a CPO and I got it from the Dealer so I am hoping that is is all covered.
    Its crazy we don’t even drive the car that much, put 3000 miles on and 2 quarts.
    the Dealer will be hearing from me on this.
    will keep everyone posted.

    thanks

  144. #144 Jsin says:

    2009 A4 Avant 2.0 here. 55K miles. Putting 3 quarts of oil in every 5K. Explained this to Audi of Bellevue (WA), just before the end of 2014. They did the comsumption test and told me that they were going to replace my pistons and rings bc of the poor dewsign/tooling issue mentioned in a lot of these posts. No cost to me–I believe there is a class action law suit happening bc of this problem and they’re trying to solve it. Truth in Engineering. Have to wait a month to have the service done, though, bc it looks like they’re backing up bc of this issue. “New” engine, though. Sweet!!!

  145. #145 Edison says:

    2010 A4 with 51k and sitting at audi dealership right now. Hopefully they will solve the issue instead of giving me a bunch of bs.

  146. #146 David says:

    I bought a 2010 audi A4 and the oil usage is radical. Did a fuel consumption test and it failed horribly. Audi South Africa now wants to charge me R50k ZAR to fix issue. This car is a lemon and I will never ever buy a Audi again!

  147. #147 jon says:

    2012 audi a7 with same problem. Just got oil changed about 1k miles ago and engine oil light keeps coming on, stating I need to add 1 qt. This is probably the 3rd or 4th time the light has come on over past few months. While the dealership is figuring out the problem, they give me an A3 as a loaner…bastards.

  148. #148 Liana says:

    I have the same problem as everyone– I recieved a notice from Audi through my mechanic that this is a known issue. I am wondering if there is a class action lawsuit on this in the US?

  149. #149 JTuason says:

    I just called my local Audi dealership and they said that since I am at 82,000 miles, I just missed the cut off of 80,000 for my car to be fixed free of charge. I am pretty upset right now. They basically told me that if this had happened to me earlier, I would have been covered but since the problem just showed up and I am outside of the mileage covered, I am out of luck. Is/has any been in my situation? if so, what have you guys done?

  150. #150 shane says:

    I have an Audi a4 been in the shop 5 times in 3 months everytime I turn around car is getting worse and the dealership wants me to pay for something else yet replace when all I’m complaining about his oil consumption

  151. #151 Anna says:

    Hi! can you please contact me? I bought a used 2010 Audi A4 on December 31, 2013. A the time it had 46000 miles. Within a day of buying it the oil light was on. Over the following year I had the oil topped off at least once every 2-3 weeks. A week ago, my car, which now has 61000 miles, experienced engine failure. The excessive use of oil seems to have destroyed the engine. How best to proceed? This was bought used without a warranty.

  152. #152 wanda says:

    I have a 2009 Audi A4 in which I bought February 11th 2015.. The next day the oil light was on and I put oil in it…I put it in the shop the next day and they said I needed a crankshaft and it seems as though I had and oil leak..Wow..What can I do about this situation? I want my money back!!!

  153. #153 Cheree says:

    There is a class action lawsuit against Audi A4 models from 2010 (and some others not sure exactly which ones) due to the oil consumption issue. I received paperwork in the mail regarding this issue. Definitely check with your dealership, they are required under the terms of the lawsuit to perform required work and replace parts to fix the oil issue. My car is at the shop now with the engine light on and they are trying to charge me $2500 to fix the engine issue (due to a leaky rear main seal that is also taking in air) before they perform the required service to fix the oil consumption issue. This car is a definite lemon, I have had problems since I got it. I took my car in while still under warranty for an oil consumption test and they told me my car was fine.

  154. #154 Casey Job says:

    I Bought an ’08 Audi A4 with 95000 on it 2 months ago. The oil min light has just came on after putting 2000 miles on the vehicle since the purchase. Car was bought used without a warranty. What do I do?

  155. #155 LemonLaw says:

    @Cheree: Before singing up for any class action, I would investigate an individual claim.

  156. #156 Rich says:

    2009 A4 with constant problems, what consequences beyond the oil guzzling can be successfully tied to this issue?

  157. #157 LemonLaw says:

    @Rich: It could certainly hurt your engine.

  158. #158 Sanjay says:

    I have 2008 Audi a4 2.0T. The car has numerous issues, high oil consumption, about 1qt every 700- 800 miles, on the highway, with fast acceleration, there is cloud of smoke. Which causes other drivers to change lanes. Very frustrated.

  159. #159 Jasmine says:

    I bought my Audi back in June of 2012. A month later I drove to a town about 1 hour away, on the highway. On the way there the oil light came on. I talked to the mechanic at the dealership about this and he told me it is normal for Audi to consume oil and to just come in when ever the car needs more oil. Every single time I drive on the highway for a total of about 2 hours I will need to add a quart of oil. My boyfriend recently moved to the opposite side of town and so now I drive about 10mn on the highway a few times a week. This has caused me to have to add oil once a month. Now I am thinking this is ridiculous. Once a month? Every time I drive long distance? But do I have claim even though I have owned the car for 3 years now?

  160. #160 LemonLaw says:

    @Jasmine: I would visit http://www.lemonlaw.com/lemon-law-firm.html to find a firm in your area for a free consult.


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